Team/Unit Secretary - Heddfan Unit - Wrexham

Job Overview

An exciting opportunity has arisen to join the MH&LD team based in Wrexham in a newly created post.

The successful candidate will work closely with Service Managers, Ward Managers and administrative team colleagues supporting the delivery of a high quality service to patients and staff.

Applicants must be extremely flexible to meet the needs of the service, have a pleasant personality and a positive approach to their work. A good understanding of Patient Administration Systems and processes, Oracle, ESR would be advantageous. Applicants must also have a good standard of education, be adaptable and have good organisational skills.

Main duties of the job

The Mental Health/Learning Disabilities Division is looking to appoint an experienced Secretary to work within the Heddfan psychiatric inpatient Unit based at Wrexham Maelor Hospital. The post-holder will be expected to provide an effective and comprehensive secretarial service to the Ward Managers, Acute Care Teams and Locality Management Team. As part of the role, the post-holder will be required to minute regular meetings and support the wider admin team. They will be required to provide cross-cover for Reception & admin colleagues and deal with both telephone and face-to-face enquiries from both patients and the general public.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• Meets all essential criteria or equivalent experience
  
  

Desirable criteria

• Meets all desirable criteria or equivalent experience
  
  

Experience

Essential criteria

• Ability to present a positive image when dealing with members of the public, staff and external bodies
• Excellent communication skills
  
  

Desirable criteria

• Experience of supporting Management Team