Navy Command - Area Accommodation and Facilities Officer

HMNB PORTSMOUTH, PO1 3HH

Job Summary

His Majesty’s Naval Base Portsmouth (HMNBP) has been an integral part of the city since 1194. It is home to almost two-thirds of the Royal Navy's surface ships, including the new aircraft carriers HMS Queen Elizabeth; HMS Prince of Wales; the formidable Type 45 destroyers; Type 23 frigates; and mine countermeasures and fishery protection squadrons. 

The base is a major employer and provides lodging facilities to RN personnel serving at the base and in Portsmouth based ships.

HMNBP is one of three naval bases providing enabling support as part of the nation’s defence strategy. In doing so, HMNBP seeks to improve through science and technology to strengthen its security and defence at home and overseas. This requires continuous improvements in building capacity, capability, and resilience through its people. It is the home base for assigned ships and ship’s companies preparing for operations. A key component of achieving this support is the ability to deliver the full range of increasingly sophisticated engineering support services. The unique employment opportunities offered are varied, challenging and exciting and support Navy Command’s role to generate and operate forces for today and to ensure we are ready for tomorrow by developing and delivering the Navy of the future. Navy Command provides an open, flexible and supportive work environment and Civil Servants, Contractors and Armed Forces personnel work together in a wealth of interesting and challenging jobs in different disciplines.

In Navy Command, our civil servants work alongside their military colleagues in jobs that matter; jobs which often have a direct impact on the quality of the operational capabilities we deliver.

Roles can offer great job satisfaction and there are many opportunities to develop and progress both within the Department and across the wider Civil Service.

This position is advertised at 37 hours per week.

Job Description

The SLA and Facilities Officer for the Nelson Personnel Centre (NPC) HMS Nelson works for the Deputy Local Service Commander and is responsible for her delivery of the oversight of all local accommodation policy across the Portsmouth Port Area (within the constraints of JSPs 315 and 464) as it relates to single living accommodation. The post holder is also responsible for the day to day management of SLA within HMS Nelson.

The post is also including the responsibility as the Intelligent Customer for the accommodation services for the NPC including the Wardroom and all Office areas.

It is Essential that candidates have a Working knowledge of IT and a full UK driving licence as this post will require some travel between establishments within the port area.

The Key Responsibilities Of The Post:

• To fulfil line management/divisional responsibilities in accordance with the relevant guidelines and timescales and to meet CoB and NBC Business Plan objectives.
• Act as the Naval Base Intelligent Customer for services provided by the Facilities Managers (Sodexo Help desk). This role is responsible for authorisation of KPIs for Accommodation Services and maintenance and cleaning,
• Oversight of SLA within the Portsmouth port area (Nelson, Sultan, Collingwood, Excellent) to maximise SLA usage by clear direction, prioritisation and audit processes.
• Minimise the use of substitute accommodation.
• Risk assess individuals displaced from their nearest accommodation to their unit.
• Audit all units to check for entitlement IAW DIA Office guidance.
• Develop, lead and maintain a pro-active partnering relationship with contract staff to ensure a quality service and value for money service is provided. Oversee regular meetings with accommodation teams, to meet data gathering requirements and requests from staff of the FM for management and financial information
  
  

The SLA and Facilities Officer for the Nelson Personnel Centre (NPC) HMS Nelson works for the Deputy Local Service Commander and is responsible for her delivery of the oversight of all local accommodation policy across the Portsmouth Port Area (within the constraints of JSPs 315 and 464) as it relates to single living accommodation. The post holder is also responsible for the day to day management of SLA within HMS Nelson.

The post is also including the responsibility as the Intelligent Customer for the accommodation services for the NPC including the Wardroom and all Office areas.

It is Essential that candidates have a Working knowledge of IT and a full UK driving licence as this post will require some travel between establishments within the port area.

The Key Responsibilities Of The Post:

• To fulfil line management/divisional responsibilities in accordance with the relevant guidelines and timescales and to meet CoB and NBC Business Plan objectives.
• Act as the Naval Base Intelligent Customer for services provided by the Facilities Managers (Sodexo Help desk). This role is responsible for authorisation of KPIs for Accommodation Services and maintenance and cleaning,
• Oversight of SLA within the Portsmouth port area (Nelson, Sultan, Collingwood, Excellent) to maximise SLA usage by clear direction, prioritisation and audit processes.
• Minimise the use of substitute accommodation.
• Risk assess individuals displaced from their nearest accommodation to their unit.
• Audit all units to check for entitlement IAW DIA Office guidance.
• Develop, lead and maintain a pro-active partnering relationship with contract staff to ensure a quality service and value for money service is provided. Oversee regular meetings with accommodation teams, to meet data gathering requirements and requests from staff of the FM for management and financial information
  
  

Person specification

It Is Highly Desirable That Candidates Have:

• Knowledge of Information Management best practice, including data protection and GDPR.
• Experience of managing a diverse and transient team.
• Strong communicator, both written and verbally, including formal written reports.
• Has experience working with a wide network of stakeholders.
• Proactively manages their own and team’s priorities
• Working knowledge of IT.
  
  

Licences

DRIVING LICENCE

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Changing and Improving
• Delivering at Pace
• Making Effective Decisions
• Seeing the Big Picture
  
  

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference.

Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

In HMNBP, we promote the 70:20:10 model. We understand learning can take different forms including on the job practice, learning from others, networking as well as studying for courses. All staff are encouraged to take ownership of their development and take proactive steps to shape your own learning and development. This includes identifying learning needs, deciding the best way to meet these needs, undertaking learning and reflecting.

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking an apprenticeship as part of your role.

An apprenticeship is a combined package of work and training. Through an apprenticeship you will gain professional knowledge, practical experience, and the broader skills required to upskill you in your current role and pave the way for your future career. Most of the training will be ‘on-the-job’, with the remaining ‘off-the-job’ training often delivered by a training provider. This means minimal disruption and maximum impact.

Professional qualifications can be achieved through an apprenticeship and range from Level 2 (equivalent to 5 GCSEs), Level 3 (equivalent to 2 A Levels), and Levels 4 -7, which can give you a foundation degree, a full Bachelor’s degree, or a Master’s degree.

Apprenticeships normally last between 12 months - 3 years, depending on the level of the apprenticeship.

Anyone can undertake an Apprenticeship and everyone, regardless of age, can benefit from developing their skills in an accredited way.

Successful candidates can discuss their development options with their manager when in post. 

We Also Provide First Rate Benefits For All Our Employees As We Understand The Commitments Our Staff Have, Both Inside And Outside Of The Workplace And Our Aim Is To Provide a Place Of Work Which Allows The Flexibility To Maintain a Work-life Balance. These Include:

• In addition to your salary is the potential for in-year performance and recognition awards
• A very competitive pension scheme with the option to buy additional contribution years
• Personal & professional development
• Access to a confidential, professional support service
• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Alternative working patterns for many roles
• Discount schemes
• Bicycle / season ticket loans
• Enhanced maternity, paternity, and adoption leave
• Special paid leave to volunteer up to 6 days a year
• On-site facilities (gymnasium, various cafés, shops, post office, mess facilities etc)
• A Civil Service pension with an employer contribution of 28.97%
  
  

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability. (Word count: 250)

During The Sift Stage, Candidates Will Be Assessed Against The Following Behaviours, CV And Personal Statement. Followed By The Required Behaviours For The Post As Listed:

• Leadership
• Changing and improving
• Delivering at pace
• Making effective decisions
• Seeing the bigger picture
  
  

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

During The Interview Stage, Candidates Will Be Assessed Against The Following Behaviours And Their Experience For The Role. Followed By The Required Behaviours For The Post As Listed:

• Leadership
• Changing and improving
• Delivering at pace
• Making effective decisions
• Seeing the bigger picture
  
  

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : SARA WILLIAMS
• Email : [email protected]
  
  

Recruitment team

• Email : [email protected]
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].