Stakeholder & Communications Lead
UK Ministry of Defence
Date: 3 weeks ago
City: Bristol
Contract type: Part time
MOD Abbey Wood, Filton, Bristol, BS34 8JH
Job Summary
Defence has a window of opportunity to aggregate, reset and optimise support services contracts in the window 2026-2028 when multiple high profile contracts are due to expire.
Future Defence Support Services (FDSS) will succeed LCS(T) from 2028 and integrate elements of capability currently provided by the other contracts or in-house services to deliver the availability, agility, flexibility, and resilience that Defence requires of its support services. It is critical that these support services transition to avoid a capability cliff edge, ensuring continuity of service beyond 2028.
Aligned to the establishment of FDSS as a programme, FDSS are creating a Programme Management Office (PMO) function. This presents an exciting opportunity to join a team at its inception and help it inform its formation, bringing your skills and experience to aid the PMO head to developing a collaborative and empowering environment.
The FDSS PMO Stakeholder and Communications Lead will deliver communications activity on behalf of FDSS. They will develop, maintain and execute the communications plan, producing high quality content and presenting as required for the receiving stakeholder audience. Developing a detailed understanding of the stakeholder community, they will manage their communications accordingly or advise others on how to approach engagement with a forward look to ensure all stakeholders are informed proactively and appropriately dependant on role and grade. The post will create and maintain standard briefing materials for use across the programme, generate through collaboration specific content for briefings or events which they will have a pivotal role in facilitating. The role will also establish, maintain and enforce brand integrity for FDSS.
The post holder will be required to actively keep up to date situational awareness on all Logistics Transformation programmes to be able to provide quality updates and briefings on progress made, support required and issues and opportunities.
This position is advertised at 37 hours per week.
Job Description
Main Objectives:
Engagement and Planning: Ensure the right inputs are used (strategy, analysis and profile) to develop a stakeholder engagement plan with appropriate lead in times for the various communication channels, working with the project to ensure these are reflected in the project plan. Manage and maintain materials supporting delivery of the stakeholder management plan (i.e. stakeholder matrix, stakeholder engagement plan, engagement briefs) and where appropriate plan and lead the engagement activity, acting as a single point of contact for stakeholders. Collating feedback from stakeholders throughout the life of the project.
Stakeholder analysis and engagement strategy: Through working closely with the PMO Head and the CoS (Chief of Staff), lead stakeholder analysis, using appropriate tools, and develop the strategy in conjunction with other senior project leads, and provides advice on the most appropriate communication channel for each stakeholder group. Ensure this is up to date and remains compliant with the direction set by the Defence Support HQ comms team.
Stakeholder Requirements Management and Profiling: Lead the process of capturing stakeholder needs, assessing, defining and justifying those needs to arrive at an agreed schedule of requirements that defines the projects objectives. Develop the profile by working with the project to understand and map the changing needs of the project against stakeholder influence and involvement.
Briefings and events: Plan, create and deliver appropriate briefings and events to stakeholders and Industry on behalf of and in support to the FDSS senior team to ensure the stakeholder community are updated and informed of all changes and key decisions.
Focal point - Act as the SME for stakeholder management related issues.
Alignment - Keep abreast of HLB, TLB and MOD communications and engage with relevant networks to ensure key messages are cascaded. Developing and maintaining a close working relationships with the communications community across Defence.
Main Objectives:
Engagement and Planning: Ensure the right inputs are used (strategy, analysis and profile) to develop a stakeholder engagement plan with appropriate lead in times for the various communication channels, working with the project to ensure these are reflected in the project plan. Manage and maintain materials supporting delivery of the stakeholder management plan (i.e. stakeholder matrix, stakeholder engagement plan, engagement briefs) and where appropriate plan and lead the engagement activity, acting as a single point of contact for stakeholders. Collating feedback from stakeholders throughout the life of the project.
Stakeholder analysis and engagement strategy: Through working closely with the PMO Head and the CoS (Chief of Staff), lead stakeholder analysis, using appropriate tools, and develop the strategy in conjunction with other senior project leads, and provides advice on the most appropriate communication channel for each stakeholder group. Ensure this is up to date and remains compliant with the direction set by the Defence Support HQ comms team.
Stakeholder Requirements Management and Profiling: Lead the process of capturing stakeholder needs, assessing, defining and justifying those needs to arrive at an agreed schedule of requirements that defines the projects objectives. Develop the profile by working with the project to understand and map the changing needs of the project against stakeholder influence and involvement.
Briefings and events: Plan, create and deliver appropriate briefings and events to stakeholders and Industry on behalf of and in support to the FDSS senior team to ensure the stakeholder community are updated and informed of all changes and key decisions.
Focal point - Act as the SME for stakeholder management related issues.
Alignment - Keep abreast of HLB, TLB and MOD communications and engage with relevant networks to ensure key messages are cascaded. Developing and maintaining a close working relationships with the communications community across Defence.
Person specification
Essential
We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
At sift, you will be assessed against your CV, Statement of suitability and the following:
Behaviour:
Behaviour:
At interview, you will be assessed against the following:
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
Job Summary
Defence has a window of opportunity to aggregate, reset and optimise support services contracts in the window 2026-2028 when multiple high profile contracts are due to expire.
Future Defence Support Services (FDSS) will succeed LCS(T) from 2028 and integrate elements of capability currently provided by the other contracts or in-house services to deliver the availability, agility, flexibility, and resilience that Defence requires of its support services. It is critical that these support services transition to avoid a capability cliff edge, ensuring continuity of service beyond 2028.
Aligned to the establishment of FDSS as a programme, FDSS are creating a Programme Management Office (PMO) function. This presents an exciting opportunity to join a team at its inception and help it inform its formation, bringing your skills and experience to aid the PMO head to developing a collaborative and empowering environment.
The FDSS PMO Stakeholder and Communications Lead will deliver communications activity on behalf of FDSS. They will develop, maintain and execute the communications plan, producing high quality content and presenting as required for the receiving stakeholder audience. Developing a detailed understanding of the stakeholder community, they will manage their communications accordingly or advise others on how to approach engagement with a forward look to ensure all stakeholders are informed proactively and appropriately dependant on role and grade. The post will create and maintain standard briefing materials for use across the programme, generate through collaboration specific content for briefings or events which they will have a pivotal role in facilitating. The role will also establish, maintain and enforce brand integrity for FDSS.
The post holder will be required to actively keep up to date situational awareness on all Logistics Transformation programmes to be able to provide quality updates and briefings on progress made, support required and issues and opportunities.
This position is advertised at 37 hours per week.
Job Description
Main Objectives:
Engagement and Planning: Ensure the right inputs are used (strategy, analysis and profile) to develop a stakeholder engagement plan with appropriate lead in times for the various communication channels, working with the project to ensure these are reflected in the project plan. Manage and maintain materials supporting delivery of the stakeholder management plan (i.e. stakeholder matrix, stakeholder engagement plan, engagement briefs) and where appropriate plan and lead the engagement activity, acting as a single point of contact for stakeholders. Collating feedback from stakeholders throughout the life of the project.
Stakeholder analysis and engagement strategy: Through working closely with the PMO Head and the CoS (Chief of Staff), lead stakeholder analysis, using appropriate tools, and develop the strategy in conjunction with other senior project leads, and provides advice on the most appropriate communication channel for each stakeholder group. Ensure this is up to date and remains compliant with the direction set by the Defence Support HQ comms team.
Stakeholder Requirements Management and Profiling: Lead the process of capturing stakeholder needs, assessing, defining and justifying those needs to arrive at an agreed schedule of requirements that defines the projects objectives. Develop the profile by working with the project to understand and map the changing needs of the project against stakeholder influence and involvement.
Briefings and events: Plan, create and deliver appropriate briefings and events to stakeholders and Industry on behalf of and in support to the FDSS senior team to ensure the stakeholder community are updated and informed of all changes and key decisions.
Focal point - Act as the SME for stakeholder management related issues.
Alignment - Keep abreast of HLB, TLB and MOD communications and engage with relevant networks to ensure key messages are cascaded. Developing and maintaining a close working relationships with the communications community across Defence.
Main Objectives:
Engagement and Planning: Ensure the right inputs are used (strategy, analysis and profile) to develop a stakeholder engagement plan with appropriate lead in times for the various communication channels, working with the project to ensure these are reflected in the project plan. Manage and maintain materials supporting delivery of the stakeholder management plan (i.e. stakeholder matrix, stakeholder engagement plan, engagement briefs) and where appropriate plan and lead the engagement activity, acting as a single point of contact for stakeholders. Collating feedback from stakeholders throughout the life of the project.
Stakeholder analysis and engagement strategy: Through working closely with the PMO Head and the CoS (Chief of Staff), lead stakeholder analysis, using appropriate tools, and develop the strategy in conjunction with other senior project leads, and provides advice on the most appropriate communication channel for each stakeholder group. Ensure this is up to date and remains compliant with the direction set by the Defence Support HQ comms team.
Stakeholder Requirements Management and Profiling: Lead the process of capturing stakeholder needs, assessing, defining and justifying those needs to arrive at an agreed schedule of requirements that defines the projects objectives. Develop the profile by working with the project to understand and map the changing needs of the project against stakeholder influence and involvement.
Briefings and events: Plan, create and deliver appropriate briefings and events to stakeholders and Industry on behalf of and in support to the FDSS senior team to ensure the stakeholder community are updated and informed of all changes and key decisions.
Focal point - Act as the SME for stakeholder management related issues.
Alignment - Keep abreast of HLB, TLB and MOD communications and engage with relevant networks to ensure key messages are cascaded. Developing and maintaining a close working relationships with the communications community across Defence.
Person specification
Essential
- Evidenced ability to organise and deliver engagement events to a diverse stakeholder base at desk level and senior levels.
- Evidenced ability as a self-starter to identify, prioritise and plan effectively effective high-quality communications.
- Experience of delivering complex communications to a diverse stakeholder base using a variety of media.
- Proven ability to build strong relationships and engage effectively with stakeholders across varying technical and non-technical backgrounds.
- Experience of engagement with Front Line Commands
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Leadership
- Changing and Improving
- Working Together
- Communicating and Influencing
We'll assess you against these technical skills during the selection process:
- Stakeholder Engagement - Practitioner
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
At sift, you will be assessed against your CV, Statement of suitability and the following:
Behaviour:
- Communication and Influencing
- Stakeholder Engagement - Practitioner
- Candidates will be required to provide a statement of suitability. (500 Word count)
- Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Behaviour:
At interview, you will be assessed against the following:
- Communicating and Influencing
- Leadership
- Changing and Improving
- Working Together
- Stakeholder Engagement - Practitioner
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : Paul Stephens
- Email : [email protected]
- Email : [email protected]
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
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