Senior Manager People Consulting - Financial Services

Senior Manager People Consulting

Financial Services - Change and Organisation Design

Location: London

People Consulting Overview:

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas – delivering the people agenda on large scale, complex, change programmes and transforming the HR function by technology.

We have 4 key capabilities:

• HR Transformation
• Learning solutions
• Organisational Transformation
• Workforce Transformation

Summary of the Role and Purpose

We help financial services organisations – Banks, Insurance companies, FMIs, Wealth and Asset managers, and Fintechs – to change and adapt to the environment in which they operate. Changes may be driven by decisions to digitise, to streamline, to pivot, to respond to new regulation or to harness the benefits of analytics or new technology. Or they may be driven by acquisition or disposal. Whatever the reason, our clients are continually re-designing parts of the organisation, and that’s where we come in.

We are looking for experienced consultants who can lead Organisation Design workstreams on complex, business critical programmes. You will be expected to

• Scope, price and design our approach for a particular client (with support from a Partner or Director), and then to lead delivery of this work
• Lead/support business development and grow revenues from the existing work portfolio
• Use leading practice problem-solving methodologies to address client issues and structure projects
• Work and collaborate with colleagues from other service lines such as technology, finance, customer or analytics
• Lead high quality analysis that combines KPMG expertise and market insight with quantitative and qualitative analysis
• Act as a main client interface, providing effective, credible, and timely communications with clients
• Generate thought leadership, drive knowledge sharing and develop consulting skills within our team
• Develop the team culture, inspiring and empowering team members and supporting their career development

Skills, Qualifications And Experience

We expect the successful applicant to have the following technical skills:

• Deep expertise in Organisational Design. This should include the full range of OD, including role definition, objective and KPI definition, ways of working, hierarchical design, cost modelling and sizing, grade levelling, and people transition planning. An appreciation of organisational design in an agile context is desirable. Experience of working with Org Vue would also be beneficial.
• A strong appreciation of different approaches to manage behavioural change. Experience of the core techniques of leadership alignment, case for change, stakeholder identification and management, sequencing for the change programme, communication and engagement, impact assessment, and planning people transition. In the area of technology implementation, we would expect experience of user adoption approaches including training and awareness.
• The strongest candidates will have capability across both Change and OD, but we are also interested in candidates who are deep specialists in OD.
• We are looking for candidates who understand the financial services environment and have undertaken consulting projects in one or more of the sub-sectors mentioned above.
• As this role is a Senior Manager role, and the consultant would be expected to lead and manage other consultants, we expect that candidates will have experience in consulting, ideally with a recognised professional services firm, or global consultancy. In-house consulting experience is also valued.
• Candidates will need to have the personal skills to influence, communicate with and work with senior clients, often at C-Suite or just below. They will need to have strong writing skills, be good at PowerPoint, confident with excel, and comfortable working face to face and through Teams.
• We value a collaborative mindset. Everyone at KPMG is talented and ambitious, but we are a close-knit team that wins together, and we value people who will share knowledge and support colleagues.
• Above all, we are looking for people with a strong sense of curiosity – we want people who are interested in their clients, care about their business, are motivated to research and understand them, and are prepared to work hard to make them a success. And we want people who are curious about our discipline – the management of the workforce – and who continually updating themselves, researching the latest trends, and sharing these insights with colleagues and clients.

Why Consulting at KPMG?

Technology is a critical focus for us. It underpins everything we do. We're investing in technology like never before – not least because the pace of technological change is disrupting organisations in new and challenging ways. Through advanced data analytics and emerging tech-enabled solutions like AI and machine learning, we're helping clients across diverse sectors to navigate that change. We enable them to avoid any unnecessary risks and to uncover new, transformative opportunities that could give them a competitive edge. A career here means stretching your skills and honing your expertise by solving complex problems as part of a collaborative, results-driven and supportive team. Whether we're helping our clients to reduce their costs, make better decisions, improve efficiencies or deploy the latest technologies, we bring together broad specialisms and talents to deliver robust, connected solutions.