Legal Advisor - Portal

Job Purpose

To manage a caseload of Fast Track Portal cases through all stages of the Portal, to include litigating to Stage 3 when appropriate.

To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.

Key Duties & Responsibilities

• Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the MOJ process, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
• To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
• To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
• Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
• To achieve and exceed various targets set in relation to, for example, profit costs, settlements and issuing, without compromising the firm’s integrity
• To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
• To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firm’s internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
• Perform to a high level in a target-orientated environment
• To undertake any other tasks as deemed relevant and reasonable by the business
  
  

Experience & Knowledge

• Previous experience of managing your own caseload of Fast Track RTA Portal claims, or hands-on experience of managing tasks relating to such cases
• Excellent negotiator with strong communication skills
• Competent working with a case management system and good knowledge of MS Office
• Good attention to detail and organisational skills
• Focus on delivering quality service to clients and the firm
  
  

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

About Us

Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years.

We’ve grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.

We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.

As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.

We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.

No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.

Benefits

• Minimum 25 days’ holiday plus bank holidays
• Holiday buy and sell 
• 2 x Volunteering days to support charitable initiatives 
• Matched Giving - up to £250 matched for personal charity fundraising for a registered charity 
• Medicash cash plan - claim back dental / physio / optical appointments  
• My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools  
• Discounts and cash back on travel and shopping through Medicash extras 
• Life Assurance Scheme (4 x salary) 
• Pension scheme 
• Active network of Wellbeing Champions - providing mental health support 
• Training and development opportunities 
• Funded social events to connect with your colleagues 
• Dress for your day policy