Customer Support Officer

Recruiting for Pet Compliance Officer

Location Birkenhead

Hours of work Average of 35 per week (with potential overtime)

Pay Rate - £12.60 per hour

Shift pattern - Various

Reports To: G4S Scheme Manager

Do you consider yourself to be a people person and an animal person ?

Does building rapport with others come naturally to you?

Developing instant yet valuable relationships are vital to our daily working lives, however many of us don’t know how to best use these skills when it comes to our own career goals.

Does that sound like you?

If so, then have you considered a career in Security? A career that offers you flexibility, variety, full training and a recognised qualification at no initial cost to you?

Sounds good doesn’t it?

As a Pet Compliance Officer for G4S, variety is guaranteed.

You’ll be part of our new team and ensure the safety of our customers and their pets while ensuring government guidelines are followed, this role requires customer focused, pet friendly individuals able to liaise with various port staff and government agencies, Strong attention to detail, ability to work under pressure excellent communication skills and confident in using technical equipment such as a tablet or Ipad. SIA license Holders welcome however, We have full training provided including SIA, ISPS and product training to set you up for success

Responsibilities

• Greet pet owners and their pets upon arrival at the port
• Check pet documentation to ensure compliance with regulations
• Liaise with port staff and government agencies to facilitate the smooth passage of pets through the port in a timely manner
• Maintain accurate records of pet inspections
• Provide customer service to pet owners, answering questions and queries
  
  
  

Benefits

• 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked)
• Workplace Pension Scheme
• Great 4 Savings Employee Discount Scheme
• Progression, training and development opportunities
• Full Uniform provided
• Full training SIA, ISPS and Product Training
  
  
  

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you. For more information, please visit www.g4s.com or www.aus.com .

• Total workforce includes employees and subcontractors