Hospitality Manager

Hospitality Manager

Genting Casino Wolverhampton

From £30,000

JOB DESCRIPTION

Are you an experienced hospitality manager who is passionate about what you do? Are you keen to progress in your career?

We have a vacancy for an experienced hospitality operator to run our hospitality team at Genting Wolverhampton. As hospitality manager, you will be part of the core management team, your knowledge of the industry, combined with your ability to navigate both the strategic and operational aspects of the business, will be key to your success. A professional approach to service, customer engagement and leadership will help you thrive in this role. 

Key skills and responsibilities include:

• Managing the entire hospitality operation.
• Having the ability to manage and nurture the hospitality team.
• Using strong communication skills. 
• Supporting the general manager to achieve and exceed operational objectives including budgetary targets.
• Have an outgoing, enthusiastic and bubbly personality.
• Offering a high-quality, courteous and efficient service ensuring all guests have a memorable experience.
• Being familiar with a busy and fast-paced environment.
• Having the ability to work well under pressure with a proactive, hands-on approach.
• Be motivated in your role with the initiative and willingness to make continuous improvements to the business and develop as a person.
• Demonstrating excellent people skills with the ability to engage with customers and build instant rapport.
• Previous experience working in a similar environment is not essential but advantageous.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits, read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.