Deputy Chief Operating Officer

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Job Overview

The Deputy Chief Operating Officer (DCOO) supports the COO in delivery of the Trust’s operational plan, with delegated responsibility for managing delivery of services across the organisation.

Working with Divisional and Corporate teams, the DCOO has day to day oversight of operations and is responsible for ensuring services are fit for purpose and compliant with standards. This includes ensuring that robust service planning is in place across the organisation. The DCOO will be expected to work with divisions to ensure services are coordinated and Trust-wide issues resolved, with responsibility to make decisions on whether to escalate issues to COO and other Execs.

The DCOO will work with the COO, wider Executive team and partners within Bristol, North Somerset and South Gloucestershire (BNSSG) to implement improvement and transformation at Trust and system-levels, ensuring that NBT can realise the opportunities which come from working across the wider health system.

The DCOO will deputise for the Chief Operating Officer (COO) at Trust, system national levels.

Main duties of the job

The Deputy Chief Operating Officer (DCOO) is a core member of Chief Operating Officers team and the role is to deliver against the performance portfolio.

Working in partnership with Divisional and Corporate teams, the DCOO has day to day oversight of operations and is responsible for ensuring services are safe, fit for purpose and compliant with standards.

The DCOO is accountable to the COO for the delivery of national access standards related to:

Urgent and Emergency Care Standards.

Planned care (i.e. Referral to Treatment Times, Cancer Waiting Times, Diagnostic Waiting Times standards).

Efficiency/and productivity improvements in theatres and outpatients.

Performance reporting and assurance.

Trust-wide capacity planning to support delivery of timely care.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

The job description and main responsibilities are provided in the job description that is supplied with this advert.

Person specification

Education

Essential criteria

• Master's Level Education or equivalent relevant experience.
• Evidence of post qualifying and continuing professional development
  
  

Work Experience

Essential criteria

• Substantial recent experience in a management/lead role in optimising flow within complex planned and unplanned care pathways.
• Demonstratable experience of leading multiple stakeholders to deliver a performance objective and ensure that this is sustainable
• Experience of effective partnership working with internal and external stakeholders.
  
  

Knowledge/Skills/Abilities

Essential criteria

• Extensive leadership and operational management experience in a medium/large acute healthcare provider setting
• A high level of operational planning/organisational skill and experience, with a track record of delivery.
• Strong communication and relationship skills, including proven ability to build relationships with senior leaders and partners within the organisation and externally and ability to deliver complex, sensitive and sometimes contentious corporate messages.
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.