Waiter / Waitress

Figo Restaurant


Date: 2 weeks ago
City: London
Contract type: Full time
**Please note that this job do not provide VISA SPONSORSHIP.**

Job Description

We are seeking an experienced waiter/waitress to join our dynamic team, passionate about italian cuisine!

As a key member of our front-of-house staff, you will play a crucial role in delivering exceptional dining experiences to our valued guests. The ideal candidate will have a passion for hospitality, a strong work ethic, and a proven track record of providing outstanding customer service in a fast-paced environment.

**FULL TIME**

Responsibilities

Greet and seat guests promptly with a friendly and welcoming demeanour.

Take accurate food and beverage orders and relay them to the kitchen and bar.

Serve food and beverages promptly and efficiently, ensuring accuracy and presentation.

Anticipate and fulfil guests' needs, providing recommendations and answering questions about menu items.

Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.

Collaborate effectively with kitchen and bar staff to ensure smooth service flow.

Handle guest inquiries, complaints, and feedback professionally and tactfully, striving to resolve issues to their satisfaction.

Upsell menu items and promote specials to enhance guest experience and maximize revenue.

Requirements

Proven experience as a waiter/waitress in a high-volume restaurant or hospitality setting.

Strong knowledge of food and beverage offerings, including wine and cocktail selections.

Excellent communication and interpersonal skills, with the ability to interact positively with guests and colleagues.

Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Attention to detail and a commitment to delivering impeccable service.

Flexibility to work evenings, weekends, and holidays as required

Work under pressure

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