Technical Operator

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform (OSP), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About The Role

We are looking for a Technical Operator to support our Engineering Operations team on the Bagging Machines’ operation, you will be responsible for maximising equipment efficiency and to keeping technical areas of the operation clean and tidy as directed by the Management Team.

You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.

What You Will Be Doing

As a Technical Operator, you’ll play a critical role in ensuring smooth and efficient bagging operations by:

• Managing the performance of bagging systems, including switching delivery tote directions and clearing conveyor jams.
• Loading new bag stock into machines and monitoring quality.
• Troubleshooting and resolving basic machine faults.
• Assisting engineers with maintenance and repair tasks.
  
  

You will also need to support the On Grid Robotic Pick operating system.

• Ensuring high availability of robotic arms and end effectors.
• Cleaning, repairing, and reassembling offline end effector units.
• Performing scheduled preventive maintenance and housekeeping around robotic systems.
  
  

About You

• Organised: Skilled in planning and prioritising tasks.
• Detail-Oriented: Quick to spot and solve problems with a hands-on approach.
• A Great Communicator: Able to produce clear and concise reports.
• Self-Motivated: Reliable, consistent, and able to work at pace.
• Experience within an Engineering Service Support role in an automated production environment would be advantageous
  
  

What We Offer You

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

• Wellbeing support through dedicated apps and an Employee Assistance Programme
• 264 hours annual leave, rising after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Generous Private Medical Insurance (within the first month of joining!)
• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
• 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete)
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Opportunity to participate in Sharesave and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!