Team Leader

Department: Takeaway

Location: Cloud Kitchen - York

Compensation: £13.50 - £15.00 / hour

Description

Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results.

Opening hours: from 10.00am to 2.00am from Monday to Sunday

What you'll do at Pasta Evangelists:

• Attend meetings when required.


• Embrace and embed new changes in PE systems and processes.


• Training the new starters according to the company guidelines.


• Coaching and supporting team members in their development. Highlights high performing individuals.


• Track team absences and report them to your Area Manager/Deputy Area Manager.


• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required.


• Help to create a customer focused environment.


• Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.


• Implement the lead from the front mindset and set a clear example of Product quality for all to follow.


• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.


• Clear communication of Sales Goals, striving to consistently exceed sales targets.


• Train the team on all new products enabling them to drive sales.


• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).


• Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary.

Who you are:

• You've worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.


• You have experience of managing a diverse workforce.


• You are customer-focused, and enjoy interacting with customers.


• You don't turn a blind eye to issues….. you jump on them and have a desire to solve them!


• You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.


• You are hugely detailed oriented and don't ever cut corners


• You love working in a team and helping to manage other chefs in the kitchen!


• You can clearly communicate both verbally and in writing


• ... A pasta lover!

What we can offer:

• £13.5 per hour - £14.5 per hour from midnight onwards


• Monthly bonus according to site performance


• Join a dynamic, fast-moving & diverse team


• Regular team socials


• Free Pasta Evangelists products


• Referral Scheme bonus


• Cycle to work scheme


• Development Opportunities - you can grow inside the business