System Configurations Lead

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

• Health Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• Retirement Plan
• Paid Time Off
• Tuition Reimbursement
  
  

Here at Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That is why we are listening; open to learning new things - about each other and ourselves. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It is The Holman Way!

We are excited to announce an opportunity for a System Configuration Lead to join our expanding Implementation Team at Holman UK. In this role, The Systems Configuration Lead will oversee the configuration and setup processes for all Holman UK operational departments. As they will be taking a more wide-angle view of business processes, and using predetermined fields within the system, coding skills will not be needed. They will ensure timely and quality-controlled changes, by managing client configurations, system rule adjustments, and collaborating with cross-functional teams to maintain optimal operational performance.

This role will be based out of our HQ in Chippenham, with the opportunity for hybrid working, details of which will be discussed at interview. This is a temporary (12 – 18 months) opportunity, and we are looking to pay £32,000.00.

Key Responsibilities will include:

Client and Insurance Management:

• Managing client and insurance-related activities, including conducting post-implementation reviews and programme termination compliance checks in collaboration with finance.
• Ensure that contractual obligations are met and coordinate the assessment of new policies, escalating any issues where appropriate.
• Brief colleagues on recent configuration changes and where needed chair meetings to discuss ongoing projects or address any emerging issues.
  
  

Configuration and System Management:

• Oversee configuration change requests, ensuring they are necessary, complete, and feasible.
• Follow a structured, auditable process for impact analyses, issue reporting, and configuration validation.
• Streamline data management by setting rules for data copying and maintaining flow integrity across records.
• In collaboration with the fines and taxation team, use in-house violations system to ensure that contract scopes align with project requirements.
• In collaboration with the on-site sales team determine client structures, rules, and pricing definitions, manage client setup, and conduct configuration reviews.
• Maintain accurate configuration records and contribute to best practice.
  
  

Project and Data Management:

• Handle day-to-day project and data activities, ensuring service level agreements are met.
• Analyse how changes to driver or vehicle records impact client configurations and provide actionable feedback.
• Confer with stakeholders to maintain and archive systems, ensuring all tools are documented and accessible.
• Develop and update project templates, custom fields, forms, reports, and dashboards, ensuring these remain current and are used effectively across teams.
• Address any delays or challenges, taking corrective action as needed to keep projects on track.
  
  

What are we looking for?

• A team player who works collaboratively to progress team goals and priorities.
• Excellent communication skills for clear idea presentation across various formats, coupled with meticulous attention to detail in delivering high-quality outcomes.
• Excellent organizational skills with the ability to prioritize and reprioritise tasks, delegate responsibilities, and meet deadlines.
• The ability to manage high workloads and pressure while maintaining organisation and professionalism.
• Ability to manage stakeholder relationships and expectations, through clear communication.
• Competence in Microsoft Word, Excel, and Outlook at an intermediate level, with the ability to rapidly learn new software.
• Ability to quickly adapt to new tasks and processes, using sound judgment to solve routine problems based on established guidelines.
• Commitment to fostering a culture of knowledge sharing and professional growth within the team.
• Demonstrates a willingness to learn from experience, make adjustments, and improve performance over time.
  
  

Desirable:

• Experience managing the configuration of various business systems would be beneficial.
• Knowledge of fleet management would be advantageous but full training will be provided.
• Proficiency with Adobe WorkFront and Monday.com.
• Familiar with Intellifleet and FleetMaster.
  
  

What’s in it for you?

• 25 days annual holiday entitlement (+ 8 bank holidays)
• Group Personal Pension Plan
• Death in Service insurance cover
• Critical illness insurance cover
• Free parking
• Health cash plan
• Partners In Excellence rewards – Partner of the Quarter, Partner of the Year
• Free Breakdown cover (eligible employees – service related)
• Long Service Awards, Support for further education / employee development.
  
  

If this sounds like the role for you then we look forward to welcoming your application!

The need to know parts:

• You must have the right to remain and work in the UK.
• You must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application.
• Please also be aware we do not provide sponsorship for any of our positions advertised.
  
  

We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.

We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.