Support Medical Secretary

Job Overview

This post is fixed term / secondment for 12 months due to the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting position has arisen for a Support Medical Secretary to join the Diabetes & Endocrinology service within the Gladstone Centre. The candidate will be enthusiastic and highly motivated with excellent communication and interpersonal skills. The role will be to provide a comprehensive range of secretarial and administration duties to the Consultants, Nursing and their associated teams.

Main duties of the job

The post holder will be a key member of the Medical Secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support with;

• Audio typing of dictated and standard letters
• Assisting with the coordination and arrangements of patient training courses
• Updating databases to include Insulin Pump ordering/databases
• Ordering items via the Oracle Procurement system
• Sending Diabetes documentation to patients
• Preparing ‘Care Plan’ documentation in readiness for new patients
• Regular maintenance of records / data quality, ensuring all information is accurate and relevant
• Stock checking of Diabetic Pens/Meters & ordering supplies & replacements.
  
  

The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary.

They will also adhere to standard operating procedures and protocols and will advise and support colleagues on these, making judgements requiring a number of options, using experience from a broad skill base related to their practice.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• NVQ Business Administration L3 or equivalent experience
• RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word
• IT related qualification CLAIT plus / ECDL or equivalent
  
  

Desirable criteria

• AMSPAR – City & Guilds L3
• NVQ Customer Service L3
  
  

Experience

Essential criteria

• Knowledge of a range of administrative processes
• Experience of working in a busy office environment
  
  

Desirable criteria

• Experience of working within the NHS
  
  

Skills

Essential criteria

• Competently communicates professionally and effectively with all levels of staff both verbally and in writing
• Proficient in use of Microsoft office applications
• Experienced in planning,organising and prioritise own workload
  
  

Desirable criteria

• Minute-taking skills
  
  

Personal Qualities

Essential Criteria

• Team Player
• Develops own practice through reflection and learning
  
  

Knowledge

Essential Criteria

• Evidence of continual personal development
• Ability to deal with sensitive information
  
  

Desirable criteria

• Knowledge of NHS organisations
• Medical terminology
  
  

Other Relevant Requirements

Essential criteria

• Able to travel to meet the requirements of the post
  
  

Desirable criteria

• Welsh speaker