Supervisor - Fixed Term Contract

Company Description

FLANNELS is one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s and kids designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities from Liverpool, and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought-after collections.

We are now looking for a Supervisor to join the team on a fixed term basis.

Job Description

COMMERCIAL EXPERTISE

• Analyse key performance indicators to make informed commercial decisions and drive sales performance
• Implement commercial changes to achieve departmental goals and objectives
• Undertake regular floor walks with the sales team to review department performance and execute changes to a high standard
  
  

TEAM LEADERSHIP & MANAGEMENT

• Lead a team of sales advisors on one of our instore departments and motivate them to drive store sales performance
• Ensure the team are providing world class customer service expected by our Luxury brand partners
• Be a FLANNELS ambassador and represent the company to our brand partners, external stakeholders and senior leadership teams
• Observe, train and upskill the team, providing regular feedback and celebrating success
• Ensure clear and effective communication within the team to complete daily tasks
  
  

OPERATIONAL EFFICIANCIES

• Oversee daily operations adhering to company policies and procedures
• Manage the movement of stock and product within the store, from delivery, stockrooms and shop floor standards
• Support the store manager with daily and weekly stock checks and audits
• Ensure your departments maintains exceptional standards of visual merchandising
  
  

Qualifications

THE PERSON

• High level of personal energy to drive projects to completion
• Positive and motivational management style
• Confident and assertive
• A genuine passion for product and brands
• Professional manner
• Trend aware, fashion conscious and well presented at all times
  
  

The Requirements

• Experience in leading a team
• Background in fashion retail
• Confident in the ability to motivate, inspire, and develop team members
• Excellent communication and interpersonal skill
• Can demonstrate problem-solving and decision-making abilities
• Adaptability and flexibility in a fast-paced, dynamic work environment
  
  

Additional Information

• Basic rate salary£28,256 per annum
• Fantastic Monthly & Quarterly Commercial Bonuses
• Join the Fearless1000 Incentive Scheme watchTHISvideo to find out more
• We offer a wide range of Development Courses with National Qualifications
• Group Wide 20% Discount across all Frasers Group brands
• Holiday Pay
• 50%uniform discount
  
  

This role is a fixed term contract for approx 10- 12 months. It is full time, 45h per week working 5 days out of 7. This will include daytime, evening and weekend work.