Single Homeless Pathway Officer
Crawley Borough Council
Date: 6 days ago
City: Crawley
Contract type: Full time
About The Role
We are looking for a Single Homeless Pathway to join the busy Housing Options Team. Our Housing Options team work with customers to assess their housing situation, establish and communicate the statutory duties owed and work with them to prevent and relieve their homelessness to achieve positive outcomes.
This role will focus on providing support and options to single homeless households through early intervention to prevent homelessness or rough sleeping.
We are looking for a proactive individual who is able to take an innovative approach to problem-solving, is an effective negotiator and can provide a high quality of service to customers with housing problems. An ability to communicate clearly and effectively to customers, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all groups of the community is essential.
You will need to be creative in seeking solutions and work closely with partner organisations to support households with complex needs and enable customers to access the services they need to access settled accommodation.
We are ideally looking for a candidate who has previous knowledge and experience of providing support, advice and guidance to individuals who are homeless or at risk of homelessness and have a working knowledge of the relevant legislation.
Therefore, preference will be given to applicants who have worked in a Homelessness setting but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification and selection will focus on experienced candidates in the first instance.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if suitable applications are received.
Additional information
Interviews will be held in person. A written test may be emailed to shortlisted applicants shortly before the interview and will form part of the recruitment process.
The role is offered on a 12-month fixed term basis, funded through our Rough Sleeper Prevention and Recovery Grant, with the possibility of extension depending on government grant funding.
Due to the sensitive nature of client contact, this role is exempt from being able to be considered on a job share basis.
Some out of hours working may be required on an adhoc basis, for example to participate in our annual rough sleeper count.
Employee benefits
We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, email [email protected], Housing Options Manager or call 01293 438583.
We are looking for a Single Homeless Pathway to join the busy Housing Options Team. Our Housing Options team work with customers to assess their housing situation, establish and communicate the statutory duties owed and work with them to prevent and relieve their homelessness to achieve positive outcomes.
This role will focus on providing support and options to single homeless households through early intervention to prevent homelessness or rough sleeping.
We are looking for a proactive individual who is able to take an innovative approach to problem-solving, is an effective negotiator and can provide a high quality of service to customers with housing problems. An ability to communicate clearly and effectively to customers, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all groups of the community is essential.
You will need to be creative in seeking solutions and work closely with partner organisations to support households with complex needs and enable customers to access the services they need to access settled accommodation.
We are ideally looking for a candidate who has previous knowledge and experience of providing support, advice and guidance to individuals who are homeless or at risk of homelessness and have a working knowledge of the relevant legislation.
Therefore, preference will be given to applicants who have worked in a Homelessness setting but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification and selection will focus on experienced candidates in the first instance.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if suitable applications are received.
Additional information
Interviews will be held in person. A written test may be emailed to shortlisted applicants shortly before the interview and will form part of the recruitment process.
The role is offered on a 12-month fixed term basis, funded through our Rough Sleeper Prevention and Recovery Grant, with the possibility of extension depending on government grant funding.
Due to the sensitive nature of client contact, this role is exempt from being able to be considered on a job share basis.
Some out of hours working may be required on an adhoc basis, for example to participate in our annual rough sleeper count.
Employee benefits
We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, email [email protected], Housing Options Manager or call 01293 438583.
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