Service Manager

Reference

HHA24 – 79

Job Type

Permanent

Location

Bradford

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• Recruitment Pack
  
  

Horton Housing

Horton Housing is a not-for-profit Housing Association that manages a wide range of different housing, training, and support services across Bradford, Calderdale, Kirklees, and North Yorkshire. We offer support to a variety of people, including those who are homeless or at risk, young people, and refugees. We provide accommodation, skills, and language support and use a strength-based approach to help the people we support achieve their goals in a way that works for them.

We are currently recruiting two managers to join our Homeless Partnership Service. This is an exciting opportunity to play a key role in mobilising and developing the service as it expands, allowing you to put your own stamp on its growth and direction. This role is permanent, 35 hours per week.

Bradford Homeless Partnership (BHP) provides short-term temporary and emergency accommodation and support for people to whom Bradford Local Authority owes a statutory (legal) homelessness duty. The aim of the service is to prevent the most vulnerable people from experiencing homelessness and rough sleeping. The three separate elements delivered by Horton are families (including single parents), single men, and single women.

The Role

The Service Manager is responsible for the day-to-day operational management of the service. The post holder will supervise a team of support workers who will deliver housing-related support, ensuring all people receive a holistic, personalised service. The Service Manager will also oversee the effective housing management of the service, ensuring internal standards are met and regulatory requirements are upheld.

This is a fantastic opportunity for someone looking to make a meaningful impact in homelessness services, shape service delivery, and lead a team in a dynamic and evolving environment.

What We Are Looking For

• Line management experience in a support environment with a proven ability to lead, manage, motivate and develop colleagues
• Direct experience working in homelessness, housing, or a related field, particularly with individuals with a statutory housing duty.
• Experience of strong partnership working including liaising and working closely with a range of housing providers, support services, statutory and non-statutory agencies.
• Experience of housing management including health and safety, repairs and maintenance, property checks, tenancy agreements, etc
• Knowledge and understanding of issues facing people experiencing homelessness, mental health issues and offending behaviour or drug/alcohol challenges
• Evidence of vocational training and/or professional development in relevant skills for the post (e.g. housing law, mental health, welfare benefits, drug and alcohol dependency)
• Ability to apply a trauma-informed approach when working with individuals who have experienced multiple disadvantage.
  
  

What Horton offers in return?

In return, this role is offering a salary of £36,013 based on a 35 hour week. The role also offers excellent benefits including 6 weeks annual leave (with Bank Holidays on top), and exceptional training and development opportunities.

How To Apply

Please fill out the application form in full, detailing how you meet the requirements of the role. When going into the application form, please have the following on hand before you start:

• Your employment history
• Your education history
• Your personal statement in a Word document
  
  

You will not be able to go in and out of the application form, please complete in one sitting

Role closing: 11:59pm Sunday 16th March