Senior Product Manager

Company Overview

Kappture is an award-winning technology company, dedicated to crafting innovative, robust hospitality solutions for large-scale events, stadiums, education, and a variety of businesses.

Our mission is to help our clients create unforgettable digital experiences for their customers -whether it’s simplifying transactions at a bustling stadium or enhancing engagement at a live event. We live and breathe in a world where mobile-first, seamless interactions are essential, providing technology that ensures every moment - online or offline - is as smooth as it is secure. With our integrated payment solutions and cutting-edge platforms, we ensure that our clients can deliver experiences that delight, inspire, and connect.

Role Purpose

We are seeking an experienced and strategic Senior Product Manager to join our team. In this role, you will work closely with the CPO to define the product vision and lead the development and execution of the product roadmap, driving innovation and growth. You will collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver impactful, customer-focused products. Your leadership and expertise will be instrumental in shaping our product strategy and ensuring its successful implementation.

Key Responsibilities

• Product Strategy and Vision:
• Collaborate with the CPO to define and refine the product vision, strategy, and roadmap, aligning with company goals, market opportunities, and customer needs.
• Market Research and Analysis:
• Conduct in-depth market research and competitor analysis to identify trends, customer pain points, and opportunities. Use insights to prioritise features and initiatives.
• End-to-End Product Development:
• Translate customer needs into detailed product requirements, user stories, and acceptance criteria. Lead the product lifecycle from ideation to launch, ensuring timely delivery and quality outcomes.
• Cross-functional Leadership:
• Collaborate with engineering, design, marketing, and sales teams to align priorities, resolve challenges, and ensure successful product launches and adoption.
• Stakeholder Engagement:
• Effectively communicate product vision, strategy, and progress to internal and external stakeholders. Build strong relationships across the organisation to gather feedback and drive alignment.
• Metrics and Continuous Improvement:
• Define and track key performance indicators (KPIs) to evaluate product success. Leverage data to make informed decisions and identify opportunities for optimisation.
• Customer Advocacy:
• Act as the voice of the customer, championing user needs and experiences. Gather insights through user research, interviews, and surveys to create products that exceed customer expectations
  

Experience, Qualifications And Skills

• 6–8 years of proven product management experience, ideally within the technology sector.
• Deep understanding of the product development lifecycle, agile methodologies, and project management principles.
• Strong leadership and stakeholder management skills, with the ability to influence and drive alignment across teams and levels.
• Data-driven mindset with a track record of using metrics and insights to inform decisions and measure success.
• Exceptional communication and interpersonal skills, enabling effective collaboration with cross-functional teams.
• Demonstrated ability to balance strategic thinking with hands-on execution.
• Passion for customer-centric design and delivering products that solve real-world problems.
• Experience in the hospitality industry or with SaaS products is a plus but not required.
  
  

Why Join Us

At Kappture, we foster a culture of creativity, collaboration, and inclusivity. We value the unique perspectives and contributions each person brings to the table, and we encourage you to dream big, speak up, and make your mark. Your growth is our growth, and we're committed to offering you every opportunity to expand your skills, ignite new ideas, and evolve your career.

We're here to help you succeed- not just in your role, but as a valued member of our team.

Benefits

Right now, we provide the essentials like 25 days statutory holiday plus recognised public holidays as well as pension contributions, but we’re in the process of reviewing and expanding these to include more comprehensive perks.

Our goal is to offer benefits that truly reflect the needs of our team and by joining us now, you’ll have the chance to help shape the future of our benefits as we grow and evolve as a company.

Reports to

Head of Engineering

Function

R&D

Location

Little Eaton, Derby

About Us

KAPPTURE is a market-leading private equity-backed B2B technology company. With our roots firmly in the Stadia and sports market, we enhance fan experiences with our always-on technology solutions. We are also valued partners of leading Contract Catering companies and Higher Education establishments, where we drive efficiency and maximise revenue generation for our customers.