Sales Assistant - UK F/M

Company Overview

Tebubio facilitates Life Sciences Research every day, contributing to advancing Scientific Research for a brighter future. Through our local offices located across Europe, we support Life Sciences and Biotechnology Researchers with a unique range of solutions to advance their projects faster.

• We enable scientists to be at the forefront of their research with access to innovative and cutting-edge biological solutions sourced from reputable global life sciences suppliers.
• We accelerate their research thanks to our Contract Research Services’ strong expertise in mRNA production & delivery, cell line engineering & protein production and cellular studies and biomarkers analysis when they lack time, resources or expertise.
• We streamline our clients’ ordering processes thanks to our e-procurement solutions. Our extensive supply chain experience saves them time andavoids the hassle of additional administration.
  
  

Job Description

Reporting to the Office Manager, you will contribute to the efficient functioning of the local office. You will fulfill all tasks required to ensure the smooth execution of the sales plans as well as providing an excellent customer service for the local contacts and, when appropriate, for all group contacts.

The Sales Assistant’s Role

Answering incoming requests for an optimal customer experience

• Answering all incoming requests through our CRM
• Issuing prompt and accurate quotes using our ERP
• Accurate and timely entry of orders in the ERP
• Keeping customers’ records updated in the CRM : relevant information, interactions and documents
• Ensuring the best possible customer journey through smooth coordination with both the local team members and other departments
  
  

Supports running of the local office

• Assists the Office Manager in duties related to office administration and housekeeping
• Follows up on customer invoices, enters customer payments and general accounting documents in the ERP and relevant databases
• Identifies needs for improvement or training and reports these to the Office Manager
• In some cases, the Sales Assistant can support the Office Manager with duties relating to trade agreements and other tasks as required
• Supports the sales team through actions discussed with the Office Manager
  
  

This position is located at our UK office, in Werrington, Peterborough. Home working is possible in compliance with our company guidelines.

Candidate profile

To Succeed In This Position, You Must Have

• 2 years’ studies post-secondary school, or similar administrative experience
• Fluency in English
• Soft skills : autonomy, customer centric, excellent communication (written / verbal / telephone), ability to multi-task, proactivity, organizational skills, team player
• Full UK Driving License and own transport
  
  

If you feel this position is right for you and matches your skills and ambitions, please apply ! A team member from Tebubio will consider your CV and contact you for the next steps.

Advantages of working for Tebubio

• Working in a people-centric organization of around 100 employees, offering opportunities to interact with European colleagues and global customers.
• The opportunity to feel fulfilled by supporting researchers in the domains of biotechnology, pharmaceutical and academic research.
• Evolve in a dynamic environment with teamwork and support. A training program will be prepared for your development from day one.
  
  

As an equal opportunities employer, we value diversity and welcome applicants from all backgrounds.