Researcher

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Researcher, on a permanent contract to strengthen the team at its Barbour ABI business.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy.

Join Barbour ABI and get the best of both worlds

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with leading intelligence brands in 18 countries.

The Researcher role consists of researching current construction projects to a high level using the telephone, internet, and other communication sources to generate opportunities for our customers.

You will receive a 6 month induction, including continuous training from a dedicated Research Training Manager which includes 121 training, workshops, on the job coaching, training and development.

Key Accountabilities:

• Researching current construction projects to a high level using the telephone, internet, and other communication sources to generate opportunities for our customers.
• Interacting directly with customers through our internal CRM systems to answer queries on project information.
• Managing your own workload to ensure project information is current, accurate and delivered in a timely manner to meet department expectations.
• Achieving KPI measures around project volume and quality of data gathered.
• Liaising with other colleagues within the business
• Building relationships with contacts within the construction industry

Requirements

• Minimum of 2 years’ experience in an outbound calling role, this could be in Research, Debt Collection, Account Management, Sales
• GCSE pass in Maths and English – Grade C or above (or equivalent qualification)
• Effective Communicator
• Active listener
• An excellent telephone manner
• Experience working towards and achieving KPI’s.
• Resilience and great work ethic
• Dedication and commitment to producing consistently high-quality output.
• Team player, with a sound understanding of the role you can play in helping the wider team to succeed.
• Attention to detail
• Excellent organisational and time management skills.
• Proficiency in MS Office, including Word, PowerPoint, and Excel or similar.
• Experience of using CRM systems

Benefits

• 3pm finish on a Friday
• Hybrid working for everyone
• 25 to 30 days holiday
• Day off for your birthday
• Purchase extra holidays
• Volunteering days
• Pension and Life Assurance
• Great company culture that offers professional development, training and regular social events

Our Foundations and Values:

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

Who are we?

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

Are you a passionate professional looking for new opportunities? Don't wait any longer and join Infopro Digital's community of professionals!