RECEPTIONIST

Clark James Recruitment


Date: 8 hours ago
City: St Albans
Salary: £25,000 - £30,000 per year
Contract type: Full time
Clark James Recruitment are working with a highly professional Financial Services business.

Due to continued expansion our client is looking to appoint an experienced Receptionist to join the business.

Role

  • Full time office-based role (Monday - Friday, 8.00am - 4.30pm).
  • The Receptionist will serve as the first point of contact for visitors and clients at our St Albans office, ensuring a professional, friendly, and welcoming experience that reflects the company’s values and positive image.
  • The role also involves supporting the office team with a range of administrative tasks to maintain smooth day-to-day operations.
  • Front-of-House Duties.
  • Greet visitors, clients, and employees with a professional and friendly demeanour.
  • Ensure a warm and professional welcome by preparing refreshments and escorting clients to meeting rooms.
  • Answer and direct phone calls, taking accurate messages when necessary.
  • Manage the reception area to ensure it remains tidy, organised, and welcoming at all times.
  • Handle all incoming and outgoing mail and deliveries, ensuring timely distribution to the relevant departments.
  • Ensure timely and comprehensive handling of all new leads received for marketing purposes, including data management, follow-up, and integration into the marketing pipeline.
  • Process and scan all incoming post daily per standard process.
  • Monitor centralised inboxes and distribute correspondence accordingly.
  • Maintain office supplies, ensuring stock levels are monitored and replenished.
  • Coordinate meeting room bookings and prepare rooms as required.
  • Assist with scheduling, printing, scanning, and filing documents.
  • Provide basic support for ad hoc administrative tasks as directed by team members.
  • Ensure clients and visitors have a positive experience by addressing queries and requests promptly.
  • Liaise with relevant departments to ensure client needs are met efficiently.
  • Support the onboarding process for visitors, including providing security passes or Wi-Fi access where needed.

Candidate

  • Excellent interpersonal and communication skills.
  • Strong organisational and administrative skills with the ability to multitask.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel) and general office equipment.
  • Attention to detail and a proactive approach to problem-solving.
  • Friendly, approachable, and professional demeanour.
  • Reliable and punctual, ensuring consistent office coverage during working hours.
  • A strong focus on delivering excellent customer service

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