Quality & Continuous Improvement Lead

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Quality & Continuous Improvement Lead - Full Time - Southampton, United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

At Sulzer, our unwavering commitment to quality drives everything we do. Our dedication to continuous improvement and excellence has created a new role at our Southampton Service Centre. Here, we have established ourselves as a premier service provider for rotating equipment, delivering top-tier repair services for a variety of vessels, including cruise liners, naval and passenger ships, tankers, and offshore production and support vessels.

As the Quality & Continuous Improvement Lead, you will collaborate closely with the Service Centre management team. You will be fully responsible for quality and continuous improvement initiatives at the Southampton Service Centre. Your role will not only involve identifying issues but also implementing effective corrective actions to enhance quality and operational efficiency.

Your main tasks and responsibilities will include:

• Provide leadership in defining quality procedures to drive, improve, and promote a quality culture within the Service Centre.
• Lead the management, implementation, and monitoring of regional quality system requirements, customer requirements, and third-party audit requirements, including Supplier Quality management, Customer feedback, and Non-conformance Management.
• Analyse non-conformance and root cause trends, implementing improvements to reduce the cost of poor quality and increase customer satisfaction.
• Lead LEAN and continuous improvement projects and activities, working alongside the Service Centre management team to implement and drive continuous improvement initiatives.
• Own the internal audit programme and support external audits for the Service Centre, analysing results to identify areas for focused improvement activities.
  
  

What You’ll Need to Succeed:

• A formal qualification in mechanical engineering or a related field, and/or relevant experience within a related industry.
• Strong knowledge and experience with adherence to ISO9001 standards.
• Proven experience in managing a quality management system.
• Comprehensive understanding of advanced Quality, LEAN, and Problem-Solving Tools/Techniques.
• Skills in supplier conformance management and development.
• Proficiency in Microsoft Office and ERP systems.
  
  

What’s on Offer?

• Competitive basic salary
• 10% Personal Bonus
• 33 days Annual Leave
• Private Medical Coverage
• Defined pension contribution
• Confidential support and guidance through our Employee Assistance Programmes
• Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle. Eligible employees can also apply for a Costco membership for additional exclusive offers.
• Continued learning and development opportunities through Sulzer Learning Pathways.
  
  

Sulzer is committed to fostering an environment of continuous improvement and quality excellence. In this role, you will have the opportunity to make a significant impact on our quality culture and operational efficiency.

Do you have a question about the role?

Reach out to Daniel Faulkner at [email protected] . Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.