Qualified Dental Nurse/Telephone Triage Adviser

Job Overview

THIS POST IS FIXED TERM FOR 9 MONTHS DUE TO (MATERNITY COVER)

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

Are you a qualified Dental Nurse who is looking for a fresh challenge OUTSIDE of a surgery environment?

We are looking for an enthusiastic and compassionate Dental Nurse or Dental Nurses to join our North Wales Dental Helpline to cover a full time maternity leave post for a period of nine months. Hours of work are full or part time Monday to Friday, as well as weekends and Bank Holidays. Job share considered.

You will join a team of Dental Nurses/Advisers offering telephone dental health triage to patients who are in need of urgent dental care, which includes booking patients onto urgent access sessions across North Wales.

You will have experience of working within a busy practice and understand the demands this environment brings, as well as excellent communication skills.

As a qualified Dental Nurse/Adviser you will be based within the Royal Alexandra Hospital, Rhyl, with the opportunity to work out of other locations as relevant. Home working also available.

The ability to travel between sites in a timely manner is essential.

You must be registered with the General Dental Council.

Main duties of the job

The post holder will primarily be required to undertake triage duties on the North Wales Dental Helpline. Additionally in order to maintain clinical competences, may be required to travel within the North Wales Community Dental Service (NWCDS), as appropriate. Travel expenses will be paid.

The ability to speak Welsh is essential for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Detailed Job Description And Main Responsibilities

You will be able to find a full job description and person specification atatched within the supporting documents, or please click "Apply now" to view in Trac.

Person specification

Qualifications

Essential criteria

• GDC Registration
• Certificate in Dental Nursing or equivalent
• Appropriate resuscitation certification
• Evidence of CPD
  
  

Desirable criteria

• Post-registration qualification in a dental field, e.g. Certificate in Oral Health Education, Special Care, Sedation, Dental Radiography
• CDS Experience
  
  

Experience

Essential criteria

• Current or recent dental surgery experience
• Chairside assistance in the treatment of children and adults
  
  

Desirable criteria

• CDS experience
• Dental reception experience
• Oral health promotion
• Working in a Mobile Dental Unit or on a domiciliary basis
• Stock control and ordering
• Experience of and commitment to Quality Assurance & Clinical Governance
  
  

Personal Qualities

Essential Criteria

• Excellent communication skills
• IT skills
• Team player
• Able to use initiative in emergency situations
• Self-motivated and able to motivate others
• Able to prioritise and organise workload
• Reception and appointment making skills
  
  

Desirable criteria

• PC literate
  
  

Aptitude And Abilities

Essential criteria

• Organised and confident
• Flexibility in respect of venues, traveling and hours
• Responds positively to a team ethos
• Aware of own limitations
• Able to work autonomously
  
  

Desirable criteria

• Flexibility regarding provision of cover for others in the team
  
  

Other

Essential criteria

• Ability to travel between sites in a timely manner
• Ability to speak Welsh level 3
  
  

Desirable criteria

• Ability to speak other modern language(s)