Patient Coordinator/Receptionist Sefton

Join Our Team as a Patient Coordinator/Receptionist at Sefton Dental Centre!

Smart is looking for a compassionate and skilled Patient Coordinator/Receptionist to be the welcoming face of our dental practice and play a vital role in delivering exceptional dental care to our valued patients. While previous experience is preferred, it’s not essential - what matters most is your enthusiasm and dedication! This full-time position offers a schedule that includes both standard and out-of-office hours, along with a competitive salary and excellent company benefits.

At Smart Dental, we’re committed to creating a positive and enjoyable work environment where your contributions truly make a difference in the lives of our patients and community. We also prioritise your personal and professional growth with ongoing development opportunities.

This role would suit a GDC-registered dental nurse who can cover for our nurses during annual leave, holidays, and other absences.

What Will Make You a Great Fit?

We’re looking for someone who can:

• Provide Excellent Customer Service: Handle phone enquiries warmly, professionally, and efficiently.
• Manage Treatment Plans: Assist in coordinating and following up on private dental treatments.
• Schedule Appointments: Efficiently manage private treatment bookings to ensure smooth patient flow.
• Discuss Financial Options: Present financing options clearly and confidently to patients.
• Support Treatment Promotion: Collaborate with our private dentists to promote available treatments.
• Engage on Social Media: Help manage and grow our presence across social media platforms.
• Collaborate with Marketing: Work closely with our Digital Marketing team to enhance the practice’s visibility and reputation.
• Optimise Reception Operations: Provide top-notch receptionist services to enhance efficiency, accuracy, and the overall patient experience.
  
  

What We Offer:

• Competitive Salary: A fair starting salary with growth potential.
• Career Development: A structured career pathway with ongoing training and development opportunities.
• Incentives: Opportunities to earn bonuses on private treatment sales.
• Modern Facilities: Work in our state-of-the-art, computerised dental surgeries.
• Performance Reviews: Regular annual appraisals to support your career progression.
  
  

If you’re ready to embark on a rewarding career where you can truly make a difference, click ‘Apply’ now and join the Smart family as our new Patient Coordinator/Receptionist at Sefton Dental Centre!