Outlet Store Manager

Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading….

Vivienne Westwood is looking for a Store Manager to join the Retail Team in the Bicester Outlet Store on a fulltime basis.

Key Responsibilities

• Store keyholder – opening and closing the store
• Preparing daily, weekly and monthly reports regarding store performance
• Cashing up the till and other banking duties
• Providing excellent customer service
• Being point of contact for any staff of customer issues
• Resolving customer complaints in a timely manner
• Processing product deliveries and movements on RetailPro
• Participating in annual stock takes as well as carrying out line checks throughout the year
• Processing mail orders, stock transfers, stock deliveries
• Merchandising the shop floor
• Supervising and motivating staff
• Coaching and training staff
• Supporting Store Manager in daily operations as well as any ad hoc duties
• Addressing staff performance issues with company policies and procedures.
• Execute disciplinary actions when necessary.
• Event management – Marketing and Promotions
• Maintain high standards of visual merchandising.
• Brand representation
• Policy and Procedure Compliance
  
  
  

Profile & Key Skills

• Computer Literacy – (SAP/Prism/Krunch)
• Disciplinary Actions
• Inventory Management
• Visual Merchandising
  
  
  

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

Benefits

• Commission/Bonus
• Uniform allowance
• Staff discounts
• Training
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Perkbox membership: access to a wide range of perks, discounts, and wellness resources
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment
  
  
  

Applications may close before the deadline, so please apply early to avoid disappointment.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.

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