Outbound Sales Manager

About The Role

We are 4Com; an award winning, market leading telecoms company that are currently going through an exciting period of growth.

We are seeking an experienced Outbound Sales Manager to come in and provide support to our Telemarketers, who are responsible for proactively contact SME businesses across the country to book demonstrations for our Sales Team to sell our business phone systems.

As an Outbound Sales Manager you’ll be responsible for coaching, mentoring and motivating members of the telemarketing team on a day-to-day basis to ensure the sales diaries are filled to at least 90% capacity with qualified appointments on a weekly basis.

Benefits for an Outbound Sales Manager choosing to work with 4Com include:

• A competitive starting salary of up to £50,000 per annum + commission (£100,000 OTE).
• Car allowance
• 24 days holiday + bank holidays which increases with longevity of service.
• Monday to Friday working hours, 08:30-17:00 – no evenings or weekend work.
• Discounts on Vodafone phone contract.
• Brand new working facilities with sea views of Bournemouth beach front.
• Refer a friend scheme.
• Monthly Company Targeted Draw and Incentivised Lunches.
• Discounted Gym Memberships across Dorset
• Employee Assistance Programme.
• Company pension.
  
  

In return for this, we are looking for someone who has:

• A proven track record of managing a high performing outbound sales team.
• Have effective coaching techniques and innovative ideas to try new ways of improving.
• Be resilient and with the ability to always encourage and motivate others.
• Have an assertive and confident personality with natural leadership qualities.
• Able to coach and mentor telemarketers to perform and excel in their role.
  
  

What would I be doing as an Outbound Sales Manager at 4Com?

• Ensuring that the telemarketing environment is always positive and fun, reporting issues which may affect morale or performance
• Assist with daily meetings to motivate and deliver clear focus and direction whilst bringing fresh ideas to maintain morale and maximise productivity
• Ensuring inductees are assessed on both practical performance and theoretical knowledge before progressing them to integration into a team, and then guiding them until they pass probation
• Listening to live calls and assisting the Telemarketers with closing as required.
• Identifying training deficiencies and other problem areas in Telemarketers who are not meeting their individual targets
• Monitoring data levels to ensure the department has sufficient data to enable it to hit the required targets.
• Conducting appraisals (formal/informal), probations, disciplinary, inductions etc. as required, always ensuring a high standard of professionalism within the team
  
  

Please note that this role is office based in Bournemouth.

Should you feel that this role is your ideal next job opportunity, please get in touch with us today.

About You

About Us

• 4Com Technologies Limited has been supplying phone systems to UK businesses for over 25 years. We are cutting-edge innovators, with the development of a globally unique handset, HiHi.
• We are a creative, aspirational team working together to supply telephone systems bespoke to each business with a service tailored to their needs.
• We encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be.
• Our customers and those who work with us are our priority and we are ever aware of the importance that to succeed, our team need to feel motivated and happy.
• When seeking new team members, we look for open, honest, caring, and focused individuals who are keen to join a fast-paced business and contribute to its continued success.
  
  

4Com Technologies Limited is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com Technologies Limited will not discriminate unlawfully. Recruitment processes are conducted based on merit, abilities, and qualifications. Any requests for feedback should be made and will be responded to in writing.