NSCAP Business Operations Officer

Job Overview

NSCAP is the established northern provider of pre-clinical and clinical training in Child & Adolescent Psychotherapy. The Business Operations Officer plays a vital role in providing the day-to-day administration for NSCAP’s suite of trainings, from short escalator courses to the doctoral level Clinical Training in Child and Adolescent Psychoanalytic Psychotherapy. This role involves the administration of all aspects of the NSCAP office, including providing financial, administrative and secretarial support to the professional and managerial staff of NSCAP, providing administrative support to the postgraduate and short course training programmes delivered at NSCAP.

This post is only open to internal applicants from LYPFT only.

Main duties of the job

• Maintaining student records
• Administration of specialist academic programmes requiring knowledge of training requirements and course application and eligibility process
• Providing first point of contact for in-person and telephone enquiries.
• Providing business support including financial processes e.g. raising POs, processing invoices, raising sales orders, processing contractor payments
• Supporting course organisers and tutors to ensure high quality course delivery, including using bespoke academic software
• Production of digital course material and handbooks
• Liaison with University partners
• Attendance and minuting at University exam boards
• Minute taking at academic course committee meetings
• Managing room bookings for training and teaching using Matrix booking system.
  
  
  

Working for our organisation

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme (LYPFT pays 20.6% into your scheme each year), coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more organisations such as Blue Light Card, Health Service Discounts and NHS Discount Offers.

We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. Bank-only workers can choose the hours they want to work and will have the opportunity to gain additional experience, keep skills up to date, develop new ones and earn extra money without having to commit to a permanent role. For an informal discussion or more information please contact the team [email protected]

Detailed Job Description And Main Responsibilities

The Business Manager role involves co-planning the annual cycle of NSCAP activities across conflicting academic and financial years, advising the Leadership team, and facilitating the support required to execute the core business of NSCAP. This is a key role in NSCAP’s Leadership team and the post holder will escalate emerging issues to the NSCAP Director and Operational & Business Development Manager to ensure organisational responsiveness and resilience. The responsibilities of the role are undertaken with significant autonomy and require the post-holder to manage resources and problem solve with a high level of independence and competence to ensure compliance within a range of areas.

Key business areas include:

• Liaison with regional NHS Trusts to agree and monitor service level agreements for child psychotherapy training posts training posts
• Liaison with academic partners and regulatory bodies to ensure compliance with academic validation requirements
• Human resources and contracting support for teaching team and trainee case supervisors
• Tracking income and spending
  
  
  

Person specification

Qualifications

Essential criteria

• Masters level education or relevant experience
  
  
  

Experience

Essential criteria

• NHS Financial systems/processes and budgets
• Managing a team
• Working with contractors and monitoring contracts
  
  
  

Knowledge

Essential criteria

• Child and Adolescent Psychotherapy Training and university procedures