Meeting and Events Assistant Manager

Job Ref: AM13879

Branch: Mercure Cardiff Holland House Hotel & Spa

Location: Mercure Cardiff Holland House Hotel & Spa, Cardiff

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Posted date: 06/01/2025

Closing date: 08/02/2025

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
  
  

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment
  
  

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time
• Exceptional leadership skills to create a winning team
• Is the Meeting and Events Assistant Manager role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?
  
  

Klarent Hospitality are recruiting for an Meeting and Events Assistant Manager

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role

• As a Meeting and Events Assistant Manager, you will be responsible for assisting with the management of Conference and Banqueting operations
• Manage and set budgets, whilst providing leadership to the team to ensure targets are met
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Propose ideas to build the range and quality of Conference and Banquet
• Optimise sales and contain costs, identifying any areas for action
• Set achievable budgets and other short - and long-term functional goals
• Provide effective leadership to the Conference and Banquet teams
• Instrumental in exceeding both the hotel on growing development and individual development
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels meet business demands
• Manage staff performance issues in compliance with company policies and procedures
• Assist other departments wherever necessary
  
  

The 4-star Mercure Cardiff Holland House Hotel & Spa is a modern hotel ideally located in the city centre of Cardiff, with 172 spacious bedrooms. The hotel is perfectly suited for business and leisure travellers big conference room, excellent transport links, restaurant and our hotel lounge, the Urban Bar & Kitchen as an ideal spot for dining and good drinks. For the relaxation and well-being of the guests, the hotel offers an 18-metre swimming pool, steam room and jacuzzi. Mercure Cardiff Holland House Hotel & Spa is a great place for a business trip or for those guests who are looking for a weekend away.