Media Relations Specialist

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

We are looking for a Media Relations Specialist to join Pennon Groups external communications team on a permanent basis.

About the role:

As Media Relations Specialist you will play a critical role in protecting and shaping the corporate reputation of Pennon Group, working closely with the Lead Media Relations Manager. This role is responsible for handling reactive media inquiries, crafting compelling narratives, and building strong relationships with journalists at both the local and national levels.

The role requires exceptional communication skills, a strong understanding of the media landscape, and the ability to align messaging with Pennon’s strategic objectives and vision.

What you'll be doing:

• Build and maintain trusted relationships with key local and national journalists
• Act as a primary contact for media inquiries, ensuring timely and accurate responses
• Position Pennon as a credible and trusted source for expertise and information
• Write and edit high-quality press releases, media statements, and other key documents
• Identify and craft compelling narratives that align with Pennon’s values and strategic priorities
• Translate complex business information into accessible, engaging language for diverse audiences
• Respond proactively and confidently to media inquiries, ensuring alignment with company messaging
• Support the management of Pennon’s reputation, particularly in high-pressure or reactive situations
• Work closely with Public Affairs, Customer Service, and other key teams to ensure consistency in messaging
• Provide media-related advice and expertise to internal stakeholders
• Assist the Lead Media Relations Manager in managing complex or challenging media issues
• Provide clear strategies and responses to mitigate reputational risks during crises or breaking news events
  
  
  

What we are looking for:

• Bachelor’s degree in Communications, Journalism, English, or related field
• Exceptional writing and editing skills, with a track record of creating impactful press releases and media materials
• Ability to manage high-pressure situations and respond effectively to challenging media inquiries
• Strong understanding of the UK media landscape, including print, broadcast, and digital platforms
• Proven experience in media relations, journalism, or corporate communications
• Ability to build and maintain relationships with journalists at the local and national levels
• Experience supporting media strategies and responding to inquiries during high-pressure situations
• Experience working in a collaborative environment, supporting senior leaders or teams to implement communication plans
• Knowledge of regulated industries, utilities, or other highly regulated sectors would be desirable
• Familiarity with media monitoring tolls and platforms would be desirable
  
  
  

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:

Generous holiday allowance plus bank holidays

A discretionary Bonus

Competitive Contributory Pension

Share-save Scheme

Various health benefits

Wellbeing support programmes

A range of Group Discounts

Cycle to Work Scheme

Financial support services

And plenty more!

If you thrive in a dynamic environment that demands strategic thinking and responsiveness this could be the perfect role for you. Closing date: 9th January 2025

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.