Learning & Development Manager

Liquidline


Date: 2 weeks ago
City: Ipswich
Salary: £35,000 - £40,000 per year
Contract type: Full time
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

Working alongside the People & Culture team, you will own, develop and review Liquidline's learning and development strategy working with internal and external stakeholders to identify learning needs, and the relevant solutions. You will spend time developing and creating a clear L&D plan for all areas of the business, ensuring alignment with company and technical competencies and will be comfortable delivering training workshops / sessions virtually, or in person.

You will work closely with the Head of People & Culture to carry out learning needs analysis, and also support the Technical Training department for our Field Based Operations Team.

The Role - Learning & Development Manager

  • To coordinate and manage all leadership and management development training.
  • To manage design and deliver first class training workshops, create toolkits and fact sheets for all staff across the business.
  • To manage the L&D budget to ensure clear return on investment.
  • To lead on implementing a Learning Management System, taking clear ownership and supporting the Technical Training Team to ensure the system is fit for purpose.
  • To work with the Head of People & Culture to establish learning gaps, and bridge these with bespoke training sessions.
  • To take ownership on the Apprenticeship programme, ensuring from hire to course completion all apprentices have a mentor, and regular reviews in place to support them post and during qualification.
  • To act as a central point of contact for all training, and L&D matters.
  • To support the People & Culture team in succession planning and talent forecasting through establishing training courses.

What You Will Need In The Role Of Learning & Development Manager

  • Prior experience of working within a Learning & Development function at an Advisory or Manager level.
  • CIPD Level 5 in Organisation L&D would be an advantage to your application, but is not essential.
  • Proven ability to design and deliver training workshops and sessions to staff of all levels.
  • Clear written and verbal communication, with the ability to tailor your communication to suit the audience.
  • Able to build strong working relationships internally, and externally with third part providers where necessary.
  • Commercially astute, able to manage budgets and track spend and ROI.

What You Will Learn & What Liquidline Can Offer You

We are committed to the development of our staff, which is why we will work with you to create a development plan to ensure that we can help guide you through a clear development pathway, with a few coffees along the way! We offer a generous benefits package, that includes but is not limited to:

  • 24 Days Annual Leave plus Bank Holidays
  • Discretionary Company Bonus Scheme
  • Buy and Sell Holiday Scheme
  • Annual Leave Long Service Award Scheme
  • Access to YuLife App (Rewards and Discounts)
  • Enhanced Sick Pay Scheme
  • Salary Sacrifice Pension Scheme
  • Access to Liquidline Employee Assistance Programme (including Mental Health Support Service and Virtual GP Services)
  • Enhanced Parental Leave Scheme
  • Access to Financial Support App - MoneyHub
  • Access to Menopause Support App - Stella
  • Professional Development Programs (Individual Development Plans & LinkedIn Learning Access)
  • Team Days out and Biannual Company Conference

Liquidline is a rapidly expanding, family-owned company, having expanded from 92 to 242 team members since 2020. With big plans for the next five years, there is lots of opportunity for career growth within our fast-paced and forward-facing business. There’s never been a better time to join Liquidline!

We are an Equal Opportunities employer. We have respect for individuals of all backgrounds, capabilities and opinions. Everyone of our employees and applicants for employment is guaranteed the same fair treatment. We embrace the perspective and experience of all individuals and are always ‘Winning Together’!

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