Lead Support Worker

Newcastle - Hawthorn House and surrounding areas

Permanent, Full time (37.5 hpw)

Salary £24,664 per annum, and great colleague benefits including Health Cash Plan

Driving essential

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change customers lives for the better? As our Support Coordinator you’ll be at the heart of supporting our customers who are at risk of homelessness, many with a mental health diagnosis.

Personal care will not be needed in this role, however if you work in a care / personal care role, we would love to hear about your other transferable skills you can offer.

You’ll really make a difference each day as you help customers achieve their hopes, aspirations and successfully moving on with a positive future. Amazing we know!

Typical day as a Lead Support Worker (internally known as a support coordinator)

• Engagement - You could be cooking with customers, supporting with budgeting, attending a probation / substance misuse meeting.
• Creating and delivering support plans. Working collaboratively with customers and in partnership with our clinical teams.
• Working closely with external agencies so that there is a seamless approach to support.
• Support with tenancy guidance and benefit maximisation.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Support customers with moving on (when the time is right.)
  
  

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a Top 10 Great Place to Work in the UK!

You bring

• Passion and commitment to support our 18 years+ customers.
• Natural collaborator, with a keen eye for detail.
• Working at your own initiative, positively influencing people from all different backgrounds.
• Experience in safeguarding, risk assessments, confidentiality, and support planning.
• Reliable with record keeping. Important that you are technologically savvy, or at the very least not a technophobe!
• A “can do” positive attitude. We can nurture your talent, just let us know in your cover letter why you’re the right fit to work here!
• A valid and clean driving licence. As well as having access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!
  
  

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll work alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

You’ll be supported by Leanne, our Senior Client Service Manager and the rest of the dynamic team.

Job details

• You’ll work shifts of 8am-4pm and 12pm-8pm and work every 3rd weekend.
• Flexible to meet the needs of our customers and business, but in return we aim to give you the time you need to spend time doing the things that matter to you.
• You will be based at Hawthorn House, a stunning Georgian listed building in Elswick, Newcastle.
• When not working from Hawthorn House, you will be supporting our Hawthorn customers, who live in the community.
• You’ll need an Adults and Children DBS check done and we pay for that.
  
  

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
  
  

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [email protected].

Work Locations

Newcastle upon Tyne (Park Close)

Closing Date

• Jan.25, 11:59:00 PM