Intelligence Development South Administrative Officer

Birmingham, Croydon

Job Summary

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You will be joining an Intelligence Development Team (IDT), which is part of the nationwide Law Enforcement arm of HMRC. We pursue criminals, fraudsters and smugglers who attack the UK Exchequer and build intelligence packages for criminal prosecutions. We also work with our civil colleagues to use all the tools at HMRC’s disposal to prevent and detect serious organised crime.

Job Description

The purpose of the Intelligence team is to develop and enhance the intelligence picture of organised crime and serious fraud impacting HMRC, and deliver quality intelligence products to drive decision making and compliance interventions to maximise our impact.

We Do This By:

Collecting, collating, and exploiting intelligence to identify the greatest threats to HMRC and drive operational decision making.

Providing information, intelligence & live operational support to HMRC teams, Law Enforcement and international partners to increase their impact and effectiveness.

Developing and delivering high impacting intervention opportunities to stop and disrupt serious non-compliance.

Collaborating with national and international partners to increase our collective impact and capability.

There is one post in Croydon and three posts in Birmingham.

The purpose of the Intelligence team is to develop and enhance the intelligence picture of organised crime and serious fraud impacting HMRC, and deliver quality intelligence products to drive decision making and compliance interventions to maximise our impact.

We Do This By:

Collecting, collating, and exploiting intelligence to identify the greatest threats to HMRC and drive operational decision making.

Providing information, intelligence & live operational support to HMRC teams, Law Enforcement and international partners to increase their impact and effectiveness.

Developing and delivering high impacting intervention opportunities to stop and disrupt serious non-compliance.

Collaborating with national and international partners to increase our collective impact and capability.

There is one post in Croydon and three posts in Birmingham.

Person specification

Intelligence Development Teams (IDT) have specific responsibility for developing quality intelligence products and thematic pictures of criminality to address intelligence gaps. Specifically, IDTs aim to provide intelligence opportunities to support the dismantling, disruption and prosecution of Individuals / Organised Crime Groups and criminal attacks on our tax systems. The teams support HMRC and external partners regarding tackling money laundering, avoidance and serious non-compliance.

As An Admin Officer You Will:

• Support RIS Caseworker Officers and Higher Officers.
• Undertake all necessary training to become proficient in the responsibilities appropriate to the role. This includes responsibilities surrounding disclosure, intelligence handling and other legal requirements. Some training may require working away from your home office and overnight stays.
• Disseminate various intelligence onto an information report/s (IR).
• Maintain team databases.
• Assist in dealing with written requests for HMRC information.
• Work flexibly and adapt to change to meet business needs.
• Apply smarter working principles in an integrated team by participating. in team meetings to review performance; identify and solve problems.
• Other ad hoc clerical/operational support duties.
  
  

Essential Criteria

• Demonstrate strong self-management skills, effectively prioritising and managing workload to meet deadlines.
• Have attention to detail, ensuring accuracy and quality in all tasks.
• Take initiative and be accountable for own actions and performance.
• Communicate effectively, both verbally and in writing.
• Required to attend a 2-week residential Intelligence Training course.
• Officers may become involved in all aspects of the Criminal Justice system and will be expected to make and be accountable for decisions made to a standard that passes external scrutiny. The course is Pass/Fail. Failure to pass the above course will result in removal from the post and the candidate will either be found another post in RIS, if possible, or another post in HMRC.
  
  

You must hold a full UK Driving Licence - including manual transmission at the point of application and be willing to drive official vehicles.

We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace
• Managing a Quality Service
  
  

Alongside your salary of £26,637, HM Revenue and Customs contributes £7,716 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.
  
  

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How To Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history, qualifications and previous experiences. Your CV should provide details from the last 3 roles and include a brief description of your key responsibilities, previous skills and experience, achievements, and any qualifications. These should be aligned to the key responsibilities above.
• A 500-word personal statement. Your personal statement should be used to provide examples and outcomes that demonstrate how your experience aligns with the requirements of the role, including the key responsibilities.
  
  

Further details around what this will entail are listed on the application form.

We acknowledge that AI can assist you in your application. Find our guidelines here.

Sift

In the event of a large number of applications being received, an initial sift may be held on your CV.

At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, you will be assessed on Experience and Behaviour based questions.

Interviews will take place face to face. The locations for these face to face interviews will be at Birmingham Regional Office, 3 Arena Central, Bridge Street, Birmingham B1 2AX and Croydon Regional office, 1 Ruskin Square, Dingwall Road, Croydon, Surrey, CR20 2WF.

Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: [email protected] – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – 392478 & vacancy closing date [insert date]’.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Merit List

After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment team via [email protected] as soon as possible before the closing date to discuss your needs.
  
  

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Important information for existing HMRC contractual homeworkers

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : RIS Recruitment Service (INTEL Team)
• Email : [email protected]
  
  

Recruitment team

• Email : [email protected]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.

In the first instance, you should raise the matter directly via [email protected]. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.