General Manager

We don’t need an introduction. You’ve heard of us before. Legendary Red and white stripes. Clutter filling our restaurants to the brim. A history dating back to 1965 New York City.

Tom Cruise didn’t teach himself to flair in Cocktail, we did.

The Long Island ice tea wasn’t created on it own, we created it.

Loaded potato skins..? Yep it was us!

This isn’t just a job, this is a way of life. This is family. We live and we breathe our TGI Fridays values.

In here we work hard, we want to succeed, we want to progress…and we want to party.

In here, everyday is Friday. A TGI Friday…

Being a General Manager…

You will have full accountability for the management and operation of your TGI Fridays Store. Your role is to guarantee an amazing experience for guests so that they love our offering, keep coming back and tell the world how much they love us. You also need to give the same experience to your teams: they need to feel valued, recognised and want to continue building their career with TGI Fridays. You will develop and grow your team, meet and exceed sales, profits and all other objectives in line with TGI Friday’s business strategy.

You will treat the business as if it were your own, understand the impact of your leadership and lead by example.

Key objectives

• To lead and inspire the performance of the store teams based around the TGI Fridays values, while following & managing our Performance Cycle.
• Full Responsibility for overseeing all aspects of store operations and performance. This includes, but not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property.
• To ensure that TGI Friday’s standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence Strategy.
• Responsible for developing and growing your store team, creating our managers of the future!
  
  

About You

• Solid experience in a similar role, with a proven track record of leading teams.
• Restaurant / hospitality experience is essential.
• Strong commercial acumen that enables you to drive sales and deliver business results.
• Excellent problem-solving skills and the ability to think fast.
• Great communication skills that allow you to lead and inspire a team and delight our guests.
  
  

Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!

Benefits

• Guaranteed 48-hour contract.
• Annual incentive programme.
• Enhanced pension benefits.
• Optional Private Medical Insurance.
• Access to the Aspire Leadership Development Programme.
• Attendance at the Leadership Conference.
• Development programmes that support and fast track career progression.
• Apprenticeship programmes available to all levels.
• Unlimited access to 50% off our food menu for each employee and up to 5 of their family and friends.
• Recognition for great performance aligned to our TGI Fridays Values.
• Great incentives for delivering great results.
• A generous Refer a Friend scheme.
• Wagestream - Track, access and manage your pay at any time.
• Hospitality action membership.
• Reward programmes, long service awards and staff recognition and incentives.
  
  

About Us

In our Fridays Family, We Celebrate People of All Stripes..

We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breath our TGI Fridays values of Pride, Passion, Personality and Protection.

Through our "Pridays" forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums - open for all to join and be apart of. We are an equal opportunities employer.

That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries.

And remember - "No one ever made a difference by being like everyone else." - P.T Barnum

Candidates must be over compulsory school leaving age to apply for this position.