Event Coordinator

Job title: Event Coordinator

Based at: Exeter Racecourse

Contract type: 12-month Fixed Term

Hours: 37.5 hours per week

About the role

We have a fantastic opportunity for a Event Co-ordinator to join our team at Exeter Racecourse to provide exceptional administration delivering racedays and events to exceed our customers’ expectations.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 course’s, millions of people every year enjoy the special experiences we offer through racing, music, food, and entertainment on raceday’s and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Event Coordinator will

Undertake all hospitality and event administration for the racecourse, supporting the regional sales function and preparing all relevant information, for the catering and operations teams including table plans and dietary requirements.

Be a direct point of contact for the customer after booking confirmed, liaising with the client to ensure they have the best experience, ordering and delivering any additional extras.

Be a direct contact for the operations and catering team on race days, to ensure smooth running of the race day, check clients to ensure they are having an enjoyable experience.

Prepare function sheets for events, clarifying final detail from the client, and ensuring sign off for each event.

Work with the Event Manager and Operations and Events Executives to ensure all aspects of events are invoiced for both pre and post event.

Liaise with finance on a regular basis to ensure that all clients have paid ahead of race days and events.

About you

Have an understanding of the sales and administration process.

Have an understanding of the requirements to run a successful event.

Have relevant sales coordination work experience.

Experience of use of a system to administer and deliver events.

Previous experience in administration

Knowledge of finance and related business systems

The successful candidate will be required to work evenings and weekends to support racing and events when necessary.

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What we offer in return

• All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.
• An award-winning pension scheme provider with a generous employer contribution
• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.
• 25 days annual leave
• Access to a suite of Learning & Development training resources from renowned providers
• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 13th January but we reserve the right to bring this forward if we have many applications.