E-Commerce Website Manager

We are seeking an experienced and results-driven E-Commerce Website Manager to oversee the day-to-day operations, development, and optimization of our E-Commerce platform. The successful candidate will be responsible for ensuring a seamless user experience, driving online sales, enhancing brand visibility and customer engagement.

What You'll Do

• Manage the E-Commerce website, ensuring smooth functionality, up-time, and performance.
• Optimize website UX/UI for improved conversion rates and customer satisfaction.
• Work with developers and designers to implement website enhancements, features, and integrations.
• Manage product listings, descriptions, pricing, visuals and promotions.
• Implement A/B testing to optimize user experience and sales.
• Ensure security and compliance with E-Commerce regulations and payment processing standards.
• Collaborate with the marketing team on campaigns, social media, and email marketing.
• Collaborate with the digital marketing team on its strategies to ensure increased traffic and sales.
• Collaborate with relevant teams on website analytics, track key performance indicators (KPIs), and generate reports.
• Manage third-party integrations, such as payment gateways, shipping providers, and support the implementation of a CRM system.
• Troubleshoot technical issues and liaise with IT or developers when needed.
• Stay updated on industry trends and emerging E-Commerce technologies.
  
  

What You'll Bring

• 3+ years of experience in E-Commerce website management.
• Proven experience in E-Commerce website management, preferably on Magento.
• Strong knowledge of digital marketing and web analytics tools.
• Experience with website CMS, HTML, CSS, and basic coding is a plus.
• Excellent project management and problem-solving skills.
• Experience with an ERP system and excel to pull data and provide analytics.
• Ability to work collaboratively across teams and manage multiple projects.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Knowledge of online payment systems, shipping logistics, and customer service best practices.
  
  

What You'll Get

• Health & Wellbeing – Workouts, Run Club, Nature Trail, Wellness Allowances, Gym Memberships, On-Site Gym (Coming Soon!), Golf Memberships & Mental Health Support
• 29 Days Annual Leave (Including Bank Holidays) - Increases with Length of Service
• Flexible Working Hours
• Social Events – Busy Schedule of Parties, Sports Tournaments, Charity Events & Lots More!
• Table Tennis, Pool Tables & Sports Equipment in the Office
• Additional Benefits Available - Vitality Private Health Insurance, Help to Buy Scheme, Cycle to Work Scheme, Discounted Travel Schemes & Lots More!
• Product Discount on Net World Sports & Affiliate Partner Products
• Subsidised On-Site Bistro - Serving Freshly Prepared Food Every Day for Breakfast & Lunch
• Employee Recognition - Bonus & Commission Schemes and Performance, Length of Service & Life Event Rewards
• Employee Support - Saving Schemes, Legal & Financial Advice, Parental Guidance
  
  

Our Values

• Go above and beyond: Get stuck in and show your passion!
• Ideas over hierarchy: If you have an idea, speak up! It doesn’t matter what role you’re in, we want everyone to shout about ways the business can develop and improve.
• Be bold, move fast: We value speed; we make fast decisions, trust our guts and get things done as efficiently as possible.
• Keep it simple: Don’t over-complicate it!
• Results driven: We embrace results that drive positive change, even if it means occasional failure. Mistakes are valuable as long as we learn from them and avoid repeating them.
• Growth: We’re a fast-growing business and we want our staff to grow with us.
  
  

Contact

Gareth Davies (Recruitment Specialist) / [email protected] / 07979 815630 / linkedin.com/in/garethdanieldavies