Conductor Team Manager

Is supporting and motivating employees to maintain focus, efficiency and competency 'Your Thing'?

We are seeking a people orientated and safety conscious leader, to join our Operations Management Team as a Conductor Team Manager to inspire Train Conductors to deliver exceptional service.

Does this sound like you?

Working closely with our Operations Managers, you’ll inspire and motivate your team to bring our vision to life where it really matters - at ground level, on our trains. That means contributing to our overall Business Plan by making sure our trains operate safely and staying flexible enough to deal with ever-changing demands as our business continues to move quickly.

In this varied and exciting role you’ll lead and direct all traincrew operational, safety and people management activities to enable the team to deliver high standards of quality and customer service. You’ll maintain our competence management system for conductors, promote and foster a positive safety culture and motivate your team to our customer service, operational and performance standards.

a little bit about you:

To fulfil this highly responsible role, you’ll need:

• Excellent people management and communication skills
• Proven organisational and time management skills
• Extensive conductor experience
• To obtain or be willing to work towards your assessor qualifications
• A full, current car driving license
• To work across shift patterns incorporating weekends and evenings, including an on-call commitment
• A sound understanding of HR and safety policies, or be willing to learn
• Excellent customer service
  
  
  

£42,042.00 - £44,937.00

The Best Bit....Benefits And Rewards

Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

• Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
• Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
• Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
• 75% discount with other Train Operating Companies - after 2 years with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
• Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
• Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
• Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.
• Holiday Purchase Scheme - if you join us at Manager or Executive level or above, you can use your salary to buy up to 5 additional days of annual leave each year
  
  
  

All our offers are subject to passing a medical

Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.

However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!

We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.

We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.