Commercial Roaming Manager

Role Purpose

Engage with Roaming partners through VRS to deliver a world class roaming footprint and cost base, manage the operational in life activities for IOT roaming and ensure the information available is correct shared in a timely manner.

Key responsibilities are to work with, and through others, to optimise the Vodafone IOT commercial:

• To provide the best global roaming solution support to our customers through our commercial offering maximising the ability to win business
• Drive cost improvements on the roaming footprint negotiations and ensure the existing customer support infrastructure (>€70m p.a. cost) is commercially optimised through optimising roaming groups and via OTA campaigns to steering data traffic to the least cost networks
• Work with Vodafone roaming services on footprint expansion and the annual negotiation plan
• Enable the effective management of the >10 PLMN’s (SIM network steering), OTA (network steering) and >200 RSA’s (customer network group lists) to ensure new versions are created and existing ones are modified in a robust and efficient way
• Collate and create all roaming information used in customer bids, bid P&L documents, service open, multiple countries, costs, forward looking rates, network usage
  
  
  

What You’ll Do

• Managing and expand the IoT roaming footprint, new networks and new bearers working through the VRS organisation
• Manage on behalf of the business all customer roaming infrastructure including PLMNs and Roaming, creating and modifying including the change request form tools and processes
• Present in customer meetings information related to roaming and roaming expansion
• Provide and keep up to date all relevant network footprint information in the agreed locations
• Ensuring that the costs, risks, dependencies and other assumptions regarding Roaming changes are assessed and communicated
• Produce yearly roaming traffic forecast used within Vodafone and with network operators globally
• Alignment of Roaming steering tools with the IoT commercial strategy
  
  
  

Who You Are

• Experience across roaming and commercial functions in the telecommunications and/or IT sector
• Must be able to communicate effectively to senior management
• Demonstrate mature levels of commercial awareness and analytical thinking
• Ability to lead and influence others with conflicting interests
• Building and maintaining relationships with key stakeholders within IOT, other group functions, and OpCos
• Experience in Financial modelling
  
  
  

What's In It For You

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

• Yearly bonus: 10%
• Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks, the first 13 weeks are fully paid, followed by 26 weeks of half pay
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
• Hybrid working - twice a week in the office
  
  
  

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Who We Are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.