Claims Handler

Claims Handler

About the Role

HF has been undertaking recoveries work for clients for a number of years and the team have a great reputation due to their specialist industry experience securing many millions of pounds per annum for clients.

The Recoveries team is a great place to start building your legal experience and will provide you with a strong grounding to progress your career within HF. This is an opportunity for you to learn on the job, no previous experience or legal qualification is required as you will undergo regular supervision with your line manager, receiving day-to-day support to enable you to succeed.

What do I need?

Above all we hire based on potential so, if you are enthusiastic and want to learn and develop within an exciting and niche area of law, we are able to offer you the training to develop your skills and flourish.

If you have amazing communication skills, a confident and professional telephone manner along with a strong work ethic, this would be an amazing role to allow you to kick start your career in law.

You will need to bring an enthusiastic and self-motivated attitude with a desire to achieve and exceed targets combined with the ability to work in a fast-paced environment. The ability to demonstrate initiative and creative problem solving is desirable.

What will you be doing?

• Manage a caseload or pre-litigation work.
• Obtain and draft witness statements.
• Review third party evidence.
• Manage client expectations.
• Resolution & negotiation of pre-litigation liability disputes.
• Resolution & negotiation of pre-litigation Quantum disputes.
• Take initiative to suggest ideas for improvements and understand the value of different working ideas.
• Work to set priorities, create clear plans and manage all work to meet the needs of the client.

What’s in it for you?

We are not your stereotypical law firm. We offer flexible working and have a relaxed dress code, so you can be yourself at work. Hybrid working and flexible working hours are available to allow you to have a great work/life balance.

We continue to place a firm emphasis on investing in our people, we are always looking to invest and grow our people. We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:

• 25 days’ annual leave (in addition to public holidays)
• Private Dental Insurance
• Healthcare Insurance
• Eye Tests
• Company pension scheme
• Life insurance and income protection
• Income Protection
• Employee Assistance Programme & Digital GP service
• Flu vouchers
• HF Discount Hub

About the Firm

HF is one of the UK’s leading providers of legal and handling services to the insurance and commercial sectors. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest insurers in specialist areas such as Counter Fraud, Large & Catastrophic Injury, Motor, Disease, Casualty, Aviation, Recoveries, Costs and Credit Hire.

Over the past 5 years, HF has expanded rapidly, significantly investing in its people, and adding commercial services to our traditional insurance client base.

We're thrilled to announce that we've been ranked 5th Best Law Firm to Work for! With a competitive salary, a fantastic work/life balance, exciting career development opportunities, supportive management, a vibrant culture, and a welcoming office environment, we’re dedicated to helping you be yourself and thrive! Sounds great?

What’s Next?

If you are ready to apply, the button is below.

If HF feels like a place where you can belong, we would love to learn more about you! As an equal opportunities’ employer, we are passionate about inclusive hiring approaches.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we will do our best to support you.