Administrative Assistant / Scheduler

Quest Waste Management


Date: 2 weeks ago
City: Nottingham
Contract type: Full time
Job Category: Business Support

Job Type: Full Time

Job Location: Nottingham

This is a full time role 40 hours per week across Monday to Friday. Flexible on start and finish time.

Answering and actioning calls and emails in a timely and efficient manner, to provide an excellent level of customer service internal and external. Planning daily schedules on a CRM system.

Key Responsibilities

  • Dealing with inbound and outbound enquiries via telephone or email
  • Liaising with customers via email and telephone
  • Raising quotations using a CRM system.
  • Scheduling jobs.
  • Admin
  • Invoicing

About You

We are looking for a candidate who has experience within an office environment (preferably transport or drainage), and a friendly manner may have previously gained experience from any scheduling or customer related role. Most importantly you must have excellent communication, planning and IT skills.

Qualities and Attributes

Customer focused and driven to exceed customer expectations

Good verbal communication skills

Self motivated and happy to work alone and as part of a team when required

Personable and presentable, taking pride in appearance and reputation of both self and company

Prepared to learn new skills and undertake new activities in line with company growth and personal development with research.

Pay: From £12.50 per hour

Benefits

  • Company events
  • Financial planning services
  • Free parking
  • Health & wellbeing programme
  • On-site parking

Schedule

  • Monday to Friday

Experience

  • Customer service/ Admin: 1 year (required)
  • Microsoft Office: 1 year (required)
  • Big Change: 1 year (preferred)
  • Planning or Scheduling: 1 year (required)

Licence/Certification

  • Driving Licence (required)

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