Administrative Assistant

Job Description

Radiology Administrative Assistant

Location: Pinehill Hospital - Hitchin

Hours: 37.5 hours per week, Full-Time

Salary - Depending on experience + Benefits

The role:

We have a great new opportunity for an experienced enthusiastic and highly motivated Radiology Administrative Assistant to join our team at Pinehill Hospital in Hitchin.

The successful candidate will assist a multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols in a post that is both interesting and varied. You should have the ability to work flexibly to meet the needs of the service, including covering for colleagues during absence and annual leave.

Duties include:

• Undertake general Receptionist duties e.g. answering the phone, liaising with patients and other hospital staff
• Ability to use Microsoft package
• Understanding of using e-mail systems
• Register and book patients onto hospital RIS and Maxims computer system
• Use of ERS to accept and process referrals
• Verify patient insurance details and update on hospital system where required
• Deal with patients accounts with reference to daily billing and provision of correct codes
• Investigate issues around billing and rectify in liaison with Finance department
• Deal with patient account enquiries
• Maintains systems in orderly manner
• Develops new systems if required in liaison with Radiology Manager
  
  
  

Skills/ Attributes:

• Good standard of Education GCSE Maths and English (or equivalent)
• Demonstration of good verbal interaction with customers face to face and by phone
• Ability to work in a fast paced environment
• Computer literate
• Uses initiative to prioritise and multi task effectively
• Effective working with people at all levels
• Strong interpersonal skills
  
  
  

Benefits:

• 25 Days Leave + Bank Holidays (prorated)
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme
  
  
  

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

For further information before applying, please contact Amy on [email protected]

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.