Administration Manager

Job Overview

We are looking to recruit an Administration Manager to work with the Conwy and Denbighshire CAMHS Team. the successful candidate will manage a team of administrators and provide managerial support to enhance service delivery.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The post holder will be required to assist the Deputy Operations Manager, Operations Managers, Clinical Leads and Service Managers with the provision of a broad range of corporate support to the teams. This will involve monitoring waiting times, capacity and demand, identifying problem areas and working with the Operational Management Team to resolve issues and ensure a co-ordinated approach to the delivery of services.

The post holder will ensure that routine and ad-hoc information is provided to support the monitoring and achievement of all performance related targets.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

• Manage the recruitment and selection of admin and clerical staff.
• Managing the flow of work along with supervising and supporting the administrative team.
• To undertake staff personal development reviews.
• Maintain accurate records of staff sickness and management of sickness absence in accordance with Health Board policies.
• Establishing and operating effective administrative, filing systems, IT systems and procedures.
• Arranging cover to ensure administrative services are available at all times.
• Provide general quality control for the production of information and development of administrative procedures.
• To manage all waiting lists within the specialty in line with the Health Board’s waiting list policies and Welsh Government guidance.
• To work with the Divisional Management Team to ensure demands meet capacity, identifying areas of shortfall within specialty area.
• Assist the Deputy Operations Manager in the management of the financial resources within the Children & Young People’s Division.
• Monitor procurement of goods/ ordering of supplies on Oracle System.
• Preparation of monthly staff returns for authorisation for payment of staff.
• Ensure the appropriate and timely management information is provided to the Management Team.
• Regularly report on the performance of the service identifying trends and outcomes and identified actions to improve performance.
  
  

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• GCSE standard in English and Maths or equivalent
• Good standard of general/higher education (certificate level or demonstable experience
• Evidence of continuous learning
• Degree level (Management) or demonstable experience
  
  

Desirable criteria

• Professional Management qualification
• Currently pursuing a qualification in NHS Management
  
  

Experience

Essential criteria

• Extensive experience of staff management
• Previous experience of managing financial services
• Sound knowledge of IT systems
• Knowledge of waiting list management
• Previous experience in producing written reports
  
  

Desirable criteria

• Previous NHS experience