3PL POD Lead

Assigns all Client Partners or Project Managers on any new customer projects and if a replacement is required on existing projects

Identifies team goals and objectives with the Vertical VP and supports the Client Partners or Project Managers in achieving their goals

Assesses project performance across time, scope and budget and helps Client Partners or Project Managers escalate as needed

Communicates lessons learned to increase knowledge across the team

Coaches and mentors team associates to ensure their successful contribution to JDA

Drives to deliver high quality implementations and improve overall customer satisfaction for JDA Services

Ensures that associate(s) adhere to JDA policies, procedures, methodologies and quality.

Works with Client Partners or Project Managers to ensures that CLD goals are met and appropriate training is completed

Maintains Project Manager utilization at 70% or Client Partner utilization at 40%

Maintains and builds a sense of community within their team

At the request of the Client Partner or Vertical VP, engages with customers on projects due to escalated issues or if the project requires additional oversight, associate guidance or training.

Supports the Client Partners or Project Managers in delivering forecast accuracy and driving the reduction of A/R

Helps define and roll out strategic initiatives with senior leadership throughout the consulting services organization

Demonstrated experience presenting and interfacing with C-Level Executives.

Demonstrated leadership experience in consulting services and sales

Facilitates, drives and owns process improvement initiatives within Consulting Services and across other departments within JDA

Responsible for ensuring JEM compliance across all active projects by conducting regular audits, if applicable

Responsible for driving change and recommending process improvement in the JEM process

Coordinates with COE and Resource Controllers to staff projects which require on-shore COE Project Managers or off-shore COE Project Coordinators, if applicable

Ability to step in and represent the VP in internal and external projects

Travels extensively within region

Updated 05.05.2015

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.